旅行
账户
Karly C
Worst place I’ve visited
Brean Theme Park的点评
点评：I visited the park 12/10/24. Paying £48 for a wrist band for my self and my son. We went on 2 rides each and then the park had a power cut. We were left standing around in the cold and so I went to the wrist band office and spoke to a supervisor who advised she could cut our wristbands off, take my email address and I would be contacted regarding a refund minus the rides we had been on (as the wrist band is scannable and they can see what you’ve been on) we did this and proceeded to leave the park. Since then I have had to contact the park. I’ve now been advised they dont give refunds but I can have a few return to the park. To which I’ve explained what I was originally told, I live in the midlands and can not see my self returning to brean for years to come, I wouldn’t have left the park if I wasn’t advised I would get a refund as I know I would not be returning to bream anytime soon. So I’ve paid £48 to go on two rides! Most the rides were also shut prior to the power cut and 1 person manning two rides. We went to go on the go karts but I was told that was payable after paying £48 I was not going to pay another £7 per person for the go karts. I’m absolutly fuming! I’ve asked for the managers name and email to take this further!
翻译：我于 2024 年 10 月 12 日参观了公园。我花了 48 英镑为我和儿子买了一个腕带。我们每人玩了 2 个游乐设施，然后公园停电了。我们只能站在寒冷中，于是我去了腕带办公室，和一位主管交谈，她建议她可以剪掉我们的腕带，记下我的电子邮件地址，然后他们会联系我，退还我们玩过的游乐设施的费用（因为腕带是可扫描的，他们可以看到你玩过哪些游乐设施），我们这样做了，然后离开了公园。从那时起，我不得不联系公园。现在我被告知他们不退款，但我可以再去公园玩几次。对此，我解释了我最初被告知的内容，我住在中部地区，未来几年我都无法想象自己会回到布里恩，如果没有人告诉我我会得到退款，我就不会离开公园，因为我知道我不会很快回到布里恩。所以我花了 48 英镑玩了两个游乐设施！大多数游乐设施在停电之前也关闭了，只有一个人负责两个游乐设施。我们去玩卡丁车，但我被告知在支付了 48 英镑后，我就不会再为卡丁车每人支付 7 英镑了。我非常生气！我已经询问了经理的姓名和电子邮件，以便进一步处理此事！
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