点评:This is in response to a previous review I made. I have never had an issue with theVine. Always had a good experience there. Staff are great. My problem was the parking fine I got and My Grandson got from a private parking company for being 8 minutes over the time allotted. We knew nothing about the parking. I tried to pay the fine on line . It’s an absolute nightmare a minefield. Called the Vine spoke to the manageress Talia who was very sympathetic and explained the Vine didn’t want this private parking company and it’s causing the Vine huge headaches. The Vine now have signage all over the place drawing customers attention to the fact they have to register their vehicle at the bar to avoid a parking fine, Talia apologised profusely and cancelled my fine. I cannot thank her enough.
翻译:这是对我之前所做的评论的回应。我从来没有对 theVine 有过任何问题。那里总是有很好的经历。工作人员都很棒。我的问题是我收到了停车罚款,我的孙子因超过规定的时间超过 8 分钟而收到了一家私人停车公司的罚款。我们对停车一无所知。我尝试在线支付罚款。这绝对是一个雷区噩梦。 Called the Vine 与女经理 Talia 进行了交谈,她非常同情并解释说 Vine 不想要这家私人停车公司,这让 Vine 非常头疼。现在,The Vine 到处都有标牌,吸引顾客注意,他们必须在酒吧登记车辆以避免停车罚款,塔莉亚向我道歉并取消了我的罚款。我对她感激不尽。