旅行
账户
Lena O
Disappointing
Holy Hill Penida的点评
点评：Kadek couldn't be there for the tour for personal reasons so he sent his friend. We were supposed to have 1.5 days of visiting different island places, but unfortunately we cut it after first half a day because we felt very sick at the end of the day - Nusa Penida has very narrow streets, many turns and it's all the time up and down the hills, so combining it with quite "fast and furious" way of driving by our tour guide we didn't want to suffer the next day.
Unfortunately what made me leave low review is the way we were treated after I communicated to the driver we forgot something in the car. First we were told he will bring it while coming to collect the payment, then when sb else turned up I contacted him again and he said he will bring it in the evening after he finishes the other tour, but when the time came he wasn't coming so I reached out again and he said he is already home and it is far from us so if we want it back we need to pay him to bring it (!!). At the end we agreed he will leave it in Rayfish counter the next morning, so we can pick it up there while leaving the island - but when I got there it was not there and he answered the phone saying he is in Denpasar and his friend was supposed to do it for him, but he doesn't answer the phone.
Overall I feel he made fool of us and treated us like idiots. Once you are not a customer anymore you are just being not someone to be bothered with. And what's the most disappointing that I informed Kadek about it all and he did not respond nor offered any help while previously having a good contact with me.
Very disappointing.
Unfortunately what made me leave low review is the way we were treated after I communicated to the driver we forgot something in the car. First we were told he will bring it while coming to collect the payment, then when sb else turned up I contacted him again and he said he will bring it in the evening after he finishes the other tour, but when the time came he wasn't coming so I reached out again and he said he is already home and it is far from us so if we want it back we need to pay him to bring it (!!). At the end we agreed he will leave it in Rayfish counter the next morning, so we can pick it up there while leaving the island - but when I got there it was not there and he answered the phone saying he is in Denpasar and his friend was supposed to do it for him, but he doesn't answer the phone.
Overall I feel he made fool of us and treated us like idiots. Once you are not a customer anymore you are just being not someone to be bothered with. And what's the most disappointing that I informed Kadek about it all and he did not respond nor offered any help while previously having a good contact with me.
Very disappointing.
翻译：卡德克因个人原因无法参加巡演，所以他派了他的朋友。我们本来应该有 1.5 天的时间去参观不同的岛屿地方，但不幸的是，我们在前半天后就取消了这个计划，因为我们在一天结束时感到非常恶心 - 努沙佩尼达岛的街道非常狭窄，转弯很多，而且一直在上升下山，所以结合我们导游的“快速而激烈”的驾驶方式，我们不想第二天受苦。
不幸的是，让我留下低评价的是在我与司机沟通我们把东西忘在车里后我们受到的对待。首先我们被告知他会在来收款时带来它，然后当其他人出现时我再次联系他，他说他会在完成另一次旅行后晚上带来它，但当时间到了他却没有。我不来，所以我再次伸出手，他说他已经到家了，而且离我们很远，所以如果我们想要回来，我们需要付钱给他拿来（!!）。最后我们同意他第二天早上会把它留在 Rayfish 柜台，这样我们就可以在离开岛时在那里取走它 - 但当我到达那里时它不在那里，他接电话说他和他的朋友在登巴萨本来应该帮他做的，但他不接电话。
总的来说，我觉得他愚弄了我们，把我们当作白痴。一旦您不再是客户，您就不再是一个值得打扰的人。最令人失望的是，我将这一切告诉了卡德克，而他在之前与我保持良好联系的情况下没有回应，也没有提供任何帮助。
非常失望。
不幸的是，让我留下低评价的是在我与司机沟通我们把东西忘在车里后我们受到的对待。首先我们被告知他会在来收款时带来它，然后当其他人出现时我再次联系他，他说他会在完成另一次旅行后晚上带来它，但当时间到了他却没有。我不来，所以我再次伸出手，他说他已经到家了，而且离我们很远，所以如果我们想要回来，我们需要付钱给他拿来（!!）。最后我们同意他第二天早上会把它留在 Rayfish 柜台，这样我们就可以在离开岛时在那里取走它 - 但当我到达那里时它不在那里，他接电话说他和他的朋友在登巴萨本来应该帮他做的，但他不接电话。
总的来说，我觉得他愚弄了我们，把我们当作白痴。一旦您不再是客户，您就不再是一个值得打扰的人。最令人失望的是，我将这一切告诉了卡德克，而他在之前与我保持良好联系的情况下没有回应，也没有提供任何帮助。
非常失望。
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