点评:We visited The Fox and Crown last night and were thoroughly disappointed by the service. The bartender, a young man in his 20s, was incredibly abrupt and borderline aggressive in his manner. From the moment we arrived, there was a complete lack of customer service—no greeting, no politeness, just a general disregard for customers.
All night we were met with an eye-roll and a dismissive response, making us feel like an inconvenience rather than valued guests. His attitude throughout the night was unwelcoming and confrontational, which put a real damper on the atmosphere.
It’s a shame because the pub itself has potential, but with staff like this, I wouldn’t recommend it. A little respect and basic courtesy go a long way, and unfortunately, that was completely missing here.
Not all the staff are like this, the bartender with the pink hair is always very bubbly and full of energy, and friendly!
翻译:我们昨晚去了 The Fox and Crown,对那里的服务非常失望。调酒师是一个 20 多岁的年轻人,态度非常粗鲁,甚至有点咄咄逼人。从我们到达的那一刻起,他们就完全没有客户服务——没有问候,没有礼貌,只是对顾客漠不关心。
整个晚上,他们都对我们翻白眼,并对我们不屑一顾,让我们觉得自己是麻烦制造者,而不是尊贵的客人。他整个晚上的态度都很冷淡,而且很挑衅,这真的破坏了气氛。
这很遗憾,因为这家酒吧本身很有潜力,但面对这样的员工,我不推荐它。一点尊重和基本的礼貌会大有帮助,但不幸的是,这里完全没有这些。
不是所有的员工都是这样的,粉红色头发的调酒师总是非常活泼、充满活力,而且很友好!