点评:I’ll start with the good - the actual treatment was excellent, so if you are staying at the hotel and you just want a massage, you will be good. Don’t arrive early, don’t plan to stay after and luxuriate. It’s not possible, no matter how hard you might try.
If you are looking for a spa experience - relaxing spaces, amenities, pampering - this isn’t the place for you. This spa could not be further from that and for what treatments cost, there are so many other great options, if you have a car, use it to go somewhere else.
Everything is run down - robes have pulls all over them, couches in treatment waiting room are all worn down and peeling. There literally was a basket with cleaning supplies sitting next to one of the couches. Couches were saggy and each “pod” had one small cube for putting your feet up (one of you, that is),
Lockers are in a wide open hallway just outside the one and the only “spa” space which is basically like a large hotel lobby bathroom. Standing only at the lockers, there is nothing to sit on. There is only one ottoman in the bathroom area, so we literally sat on a bench looking at the shower curtain outside one of two showers on either side of the room.
If you want to change in private, you need to go into one of two bathrooms. If you want to put on makeup or do your hair after your treatment, you have to stand at one of the two sinks and use a tiny/cheap hair dryer.
We arrived two hours early, intending to lounge at the spa, to use the sauna and steam room and enjoy our treatments. Since there was no lounge, we were left with the sauna and steam room. Well, one out of two. . ,
The sauna was great - only big enough for two - one up, the other right below. But - good. From there, we cooled off on the shower bench then went into the steam room. Walked in, noticed the blue tape all over the plumbing handles and the smell of mold that was so strong - no rational person would use it and no responsible property would do anything other than put an out of service sign on the door. At that moment I remembered reading a review that mentioned the moldy smell, so it’s “a thing”.
At that point, we were stunned and disappointed, literally nothing to do and nowhere to even relax. We looked to see if we could just sit outside and enjoy the great weather. Again - no. There is a small balcony overlooking the inlet, so if they wanted to - they could make it happen. Instead, there was just one chair only and the door locks behind you so you can’t go in and out. Even two simple lounge chairs would have been a HUGE upgrade. Simple.
It’s really shocking that this is a Ritz Carlton. There were two of us, we each had a 90 minute treatment and our total bill was just under $800. The gap between what it cost and what we experienced was about as wide as I’ve ever experienced. I don’t mind the cost, but there needs to be a corresponding experience.
There are so many amazing spas in Miami, even in Bal Harbour. If you want more than just a great treatment, you need to look elsewhere,
翻译:我将从好的方面开始 - 实际的治疗非常好,所以如果你住在酒店并且你只想按摩,你会很好。不要早到,也不要打算留下来尽情享受。这是不可能的,不管你怎么努力。
如果您正在寻找水疗体验 - 放松空间、设施、呵护 - 这不适合您。这个水疗中心离那再近不过了,而且治疗费用是多少,还有很多其他不错的选择,如果您有车,可以用它去其他地方。
一切都破旧了 - 长袍上到处都是拉子,治疗候诊室的沙发都破旧脱皮。其中一张沙发旁边确实有一个装有清洁用品的篮子。沙发下垂,每个“豆荚”都有一个小立方体,可以让你的脚抬起来(你们中的一个,就是这样),
储物柜位于一个宽敞的走廊外,也是唯一的“水疗”空间,基本上就像一个大型酒店大堂浴室。只站在储物柜旁边,没有什么可以坐的。浴室区只有一个脚凳,所以我们真的坐在长凳上,看着房间两侧两个淋浴之一外面的浴帘。
如果您想私下更衣,则需要进入两个浴室之一。如果你想在治疗后化妆或做头发,你必须站在两个水槽之一,并使用一个小/便宜的吹风机。
我们提前两个小时到达,打算在水疗中心休息,使用桑拿浴室和蒸汽浴室,享受我们的治疗。由于没有休息室,我们只剩下桑拿浴室和蒸汽浴室。嗯,二分之一。 . ,
桑拿很棒 - 只够两人使用 - 一个在上面,另一个在下面。但是——很好。从那里,我们在淋浴长凳上冷静下来,然后进入蒸汽浴室。走进去,注意到整个管道把手上都贴着蓝色胶带,霉味很浓——没有理性的人会使用它,也没有负责任的财产会做任何事情,除了在门上贴上停止服务的标志。在那一刻,我记得读过一篇提到发霉气味的评论,所以它是“一件事”。
那时,我们感到震惊和失望,几乎无事可做,甚至无处放松。我们看看是否可以坐在外面享受好天气。再次 - 不。有一个俯瞰入口的小阳台,所以如果他们愿意 - 他们可以做到。相反,只有一把椅子,门在你身后锁上,所以你不能进出。即使是两把简单的躺椅也会是一个巨大的升级。简单的。
真的很震撼,这是一家丽思卡尔顿酒店。我们有两个人,每人接受了 90 分钟的治疗,我们的总账单不到 800 美元。它的成本和我们所经历的之间的差距与我所经历过的一样大。不介意花费,但需要有相应的体验。
迈阿密有很多令人惊叹的水疗中心,甚至在巴尔港也是如此。如果您想要的不仅仅是好的治疗,您还需要寻找其他地方,