They gave my motorcycle to another customer and thought I wouldn’t find out
Peterson's Harley-Davidson的点评
点评:I was a happy customer for many years until they gave my motorcycle to an another customer instead of theirs. I got a call from a man stating that he had my motorcycle. I dropped that bike off to Peterson earlier that day so I said that it was impossible. Once I received pictures of it in his driveway I could not believe it. I waited to get a call from them but that didn't happen. I spoke to Lada and at first she told me nothing but that my bike was being looked at by the mechanic and when I mentioned that I knew what happens I was told not worry that the bike was already back like nothing happened. This is horrible. To make this go away Peggy offered me a free 1000 mile service and a $500 credit. That’s not ok. I spoke to Harley Davidson and filled a complaint but this could happen to you too. I will update as soon as I get more info.
翻译:多年来我一直是一个快乐的顾客,直到他们把我的摩托车给了另一个顾客而不是他们的。我接到一个男人的电话,说他有我的摩托车。那天早些时候我把那辆自行车丢给了彼得森,所以我说这是不可能的。一旦我在他的车道上收到它的照片,我简直不敢相信。我等着接到他们的电话,但那没有发生。我和 Lada 谈过,起初她什么也没告诉我,只是说我的自行车正在被机械师检查,当我提到我知道会发生什么时,我被告知不用担心自行车已经回来了,就像什么都没发生一样。这太可怕了。为了解决这个问题,Peggy 为我提供了 1000 英里的免费服务和 500 美元的信用额度。那不行。我和哈雷戴维森谈过并提出了投诉,但这也可能发生在你身上。我会在获得更多信息后立即更新。