This company stranded us on our return transport. We booked them from airport to our Air BNB. Stranded on return
Orlando Luxury Transportation的点评
点评:I booked a res with Juan to get the same service for pick up for this am at 8:45. I spoke with Juan yesterday to confirm. He quoted me and said: “do we use the same credit card and info as the drop off?” I replied: “yes”. He then texted this am at 8:02am (day of pick up) this text: “ Hey! It seems that your email is not valid to receive our email. Don't you have a different email, please”. I noticed the Text at 8:25am and then called to confirm. They had no confirmation of our reservation. They are unreliable and put us in a bad spot. We have 10 guys and golf bags and are scrambling to get Ubers now. They called back and said they could get us a car by 9:05 but I can’t rely on them. Beware when you work with them. They are sloppy. Imagine not sticking with this due to an email even though they have the email from our drop off from airport to the place we stayed. I am so disgusted by this company. Beware beware.
翻译:我和 Juan 预订了一个 res,以便在上午 8:45 获得相同的接机服务。我昨天和胡安谈过以确认。他引用我的话说:“我们是否使用与送货时相同的信用卡和信息?”我回答:“是的”。然后他在早上 8 点 02 分(取件当天)发短信说:“嘿!您的邮箱似乎无效,无法接收我们的邮件。请不要使用不同的电子邮件”。我在早上 8:25 注意到短信,然后打电话确认。他们没有确认我们的预订。他们不可靠,使我们处于不利地位。我们有 10 个人和高尔夫球袋,现在正忙着叫优步。他们回电话说他们可以在 9 点 05 分之前给我们取车,但我不能指望他们。当你和他们一起工作时要小心。他们很草率。想象一下,即使他们收到了我们从机场到我们住的地方的电子邮件,但由于电子邮件而没有坚持这一点。我对这家公司很反感。当心当心。