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Concerns about Shuttle Driver’s Behaviour
Central Shuttles的点评
点评：I visited Whakapapa with my 7-year-old for the first time, and car park 1 was full. I mistakenly stopped in the shuttle lane (beside the drop-off area, and no buses were there) to quickly unload my child and our heavy gear before moving my car to Car Park 2, so my little one wouldn’t have to walk a long distance carrying everything.
This angry shuttle driver approached us in an extremely aggressive manner. He immediately began yelling and swearing, refusing to listen to my explanation. As a solo mother with a young child, I found his behaviour intimidating and frightening.
Later, after being kindly directed by another person to the correct drop-off area, I returned and parked appropriately. The same driver came over again, started videoing us, and continued yelling. My son and I were so frightened that we ran to the café to feel safe.
This behaviour was unacceptable, unprofessional, and left us badly shaken. No staff member—especially one responsible for transporting guests—should behave in this way!
This angry shuttle driver approached us in an extremely aggressive manner. He immediately began yelling and swearing, refusing to listen to my explanation. As a solo mother with a young child, I found his behaviour intimidating and frightening.
Later, after being kindly directed by another person to the correct drop-off area, I returned and parked appropriately. The same driver came over again, started videoing us, and continued yelling. My son and I were so frightened that we ran to the café to feel safe.
This behaviour was unacceptable, unprofessional, and left us badly shaken. No staff member—especially one responsible for transporting guests—should behave in this way!
翻译：我第一次带着7岁的孩子去Whakapapa，当时1号停车场已经满了。我错误地把车停在了接驳车道上（就在下客区旁边，而且那里没有公交车），想快速卸下孩子和沉重的行李，然后再把车开到2号停车场，这样我的孩子就不用扛着所有东西走很远的路了。
这位愤怒的接驳司机态度极其恶劣地向我们靠近。他立刻开始大喊大叫、咒骂连连，根本不听我的解释。作为一个带着年幼孩子的单身妈妈，我觉得他的行为既吓人又可怕。
后来，在另一个人好心的指引下，我回到了正确的下客区，并停放好车。同一个司机又来了，开始录像，还继续大喊大叫。我和儿子吓得赶紧跑到咖啡馆寻求安全。
这种行为令人无法接受，非常不专业，让我们吓得魂飞魄散。任何工作人员——尤其是负责接送客人的工作人员——都不应该有这样的行为！
这位愤怒的接驳司机态度极其恶劣地向我们靠近。他立刻开始大喊大叫、咒骂连连，根本不听我的解释。作为一个带着年幼孩子的单身妈妈，我觉得他的行为既吓人又可怕。
后来，在另一个人好心的指引下，我回到了正确的下客区，并停放好车。同一个司机又来了，开始录像，还继续大喊大叫。我和儿子吓得赶紧跑到咖啡馆寻求安全。
这种行为令人无法接受，非常不专业，让我们吓得魂飞魄散。任何工作人员——尤其是负责接送客人的工作人员——都不应该有这样的行为！
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