点评:If I could give a zero I would! Please read if you plan to book a wedding here as they absolutely ruined my sister's dream wedding!!!
My parents put down a non-refundable deposit of 2,000 Euro for my sister's wedding. Very soon after Covid hit and Ireland closed its doors to all visitors. Residents of Ireland were put on lockdown and businesses closed. My parents contacted Borris House and rescheduled the wedding for later in the year but when the rescheduled date arrived, Ireland was still closed to travelers. At this point my mom spoke to the owner, Morgan Kavanagh, and requested a refund of the 2,000 Euro down payment since we were not allowed into the country and there were no signs of that changing any time soon. My mom pressed the point that WE did not withdraw. The country closed its doors to us due to Covid and would not allow us to enter. Morgan refused to return the downpayment. My parents offered to split the money. 1,000 Euro each. Again he refused and used inappropriate language with my mom telling her "to just take it on the chin." Talk about disrespect. I know businesses were hurting along with many individuals and households but the lack of respect shown by the Borris House really crossed the line. Thankfully my sister is the most resilient person and was able to move on from all of this and finally get married elsewhere.
翻译:如果我能给一个零,我会的!如果您打算在这里预订婚礼,请仔细阅读,因为他们绝对毁了我姐姐的梦想婚礼!!!
我的父母为我姐姐的婚礼预付了 2,000 欧元的不可退还押金。在 Covid 袭来后不久,爱尔兰就对所有游客关闭了大门。爱尔兰居民被封锁,企业关闭。我的父母联系了 Borris House 并重新安排了今年晚些时候的婚礼,但是当重新安排的日期到来时,爱尔兰仍然不对游客开放。在这一点上,我妈妈与业主 Morgan Kavanagh 进行了交谈,并要求退还 2,000 欧元的首付款,因为我们不允许进入该国,而且没有迹象表明这种情况很快就会改变。我妈强调WE没有退出。由于 Covid,该国对我们关闭了大门,不允许我们进入。摩根拒绝退还首付款。我父母提出分钱。每个 1,000 欧元。他再次拒绝并对我妈妈使用不恰当的语言,告诉她“把它放在下巴上”。谈论不尊重。我知道企业与许多个人和家庭一样受到伤害,但 Borris House 表现出的缺乏尊重确实越界了。值得庆幸的是,我姐姐是最有韧性的人,能够从这一切中继续前进,最终在别处结婚。