点评:Not at all what was promised... we were staying in the Farmhouse which seems to b undergoing some renovation... noone on hand to deal with the issues and despite asking for the manager/owner to contact us, there was silence.
Hot tub was too cold to use on arrival, then it switched itself off overnight and was not usable the following day. Despite emailing in advance of our stay asking if there would be a washing machine available and being told yes, there was one in the Farmhouse for us to use, this had been removed. Oven was dirty and didn't work. None of the staff present had any authority to deal with our complaints.
Restaurant is independently owned and recent change and therefore not licenced to sell alcohol which was very disappointing. We will be emailing the owner on our return and hope to get a reply.
翻译:完全不符合承诺...我们住在农舍里,农舍似乎正在进行翻修...没有人来处理这些问题,尽管我们要求经理/业主与我们联系,但一直没有回应。
热水浴缸太冷了,我们到达时无法使用,然后它在晚上自己关闭了,第二天也无法使用。尽管我们在入住前发邮件询问是否有洗衣机可用,并被告知有,农舍里有一台洗衣机供我们使用,但洗衣机已被移走。烤箱很脏,无法使用。在场的工作人员都无权处理我们的投诉。
餐厅是独立拥有的,最近发生了变化,因此没有销售酒精的许可,这非常令人失望。我们将在回来时给业主发送电子邮件,希望得到回复。