点评:I am writing to detail our recent experience renting a pedal boat at this Lake Luzerne facility. I would like to begin by commending the staff for their friendly and efficient service during the check-in process; the waiver and life vest procedures were straightforward and well-managed.
However, the quality of the rental equipment was a significant concern. The pedal boat we were assigned was unclean and had a piece of duct tape with "Out of order" written on it. The staff informed us that a part had been replaced, and the boat was operational. Trusting this assessment, we proceeded.
Regrettably, within approximately ten minutes of pedaling on the lake, the boat began to fill with water on one side, compromising its stability and safety. We had no choice but to terminate our excursion and return to the dock.
Given that we paid $70 for this rental, the experience was profoundly disappointing and did not meet our expectations for value or safety. We would strongly advise a thorough inspection and repair of the watercraft to prevent similar incidents. Based on this experience, we cannot recommend this activity to others at this time.
翻译:我写信是为了详细描述我们最近在卢塞恩湖的这家脚踏船租赁机构的体验。首先,我要赞扬工作人员在办理入住手续过程中提供的友好高效的服务;豁免和救生衣的办理流程简洁明了,管理有序。
然而,租赁设备的质量令人担忧。我们租到的脚踏船很脏,上面贴着一块写着“故障”的胶带。工作人员告诉我们,船的一个部件已经更换,可以正常使用。我们相信了他们的判断,于是继续前行。
遗憾的是,在湖上骑行了大约十分钟后,船的一侧开始进水,影响了它的稳定性和安全性。我们不得不终止行程,返回码头。
考虑到我们为这次租赁支付了70美元,这次体验令人非常失望,没有达到我们对价值和安全性的期望。我们强烈建议对船只进行彻底检查和维修,以防止类似事件再次发生。根据这次经验,我们目前无法向其他人推荐此活动。