点评:Pre attendance: Asked a question on Facebook quite late on a Friday evening, Answered almost immediately comparing that to other lines where I am still waiting on a response months later. Very Impressed.
Website, Clear, functional and informative, better than some larger enterprises.
Ticket Purchasing online: Very easy to do. (Would be nice to have Edmondson Tickets issued but I realize these cost to produce)
Directions on website clear and easy to follow to site, Site easy to find. Railway is based at a disused colliery, Memorial is worth visiting in a peaceful spot.
Do not be put off by the depressing signs on the entrance gates to the site, this is just a sign of the times.
Car Park, Gravel, plenty of space and level access to facilities from here. ( we visited in torrential rain and there was a few large puddles)
Toilets: I Block, but ample for the size of the railway. Clean and fairly tidy.
Café: Very clean, Great priced and very tasty food and a great range of options for nearly every palette, Served with a smile by the lovely young Lady and very humorous Gentleman, both working very hard as the café is very popular and it seems for good reason.
Gift shop unmanned on this occasion but accessible still to purchase from. Good Range and very reasonable prices. ( would be nice to have Pin badges with the Railways Logo but was great to see Polo shirts and beanies).
Rolling stock and Motive power: Quite an eclectic mix. No large locos but this is a small Railway, Worth a visit to see some unusual and harder to find items.
Running Line: Short currently but with plans to extend. This is made up for with additional offerings, ( Cab rides, driver experiences etc).
Every Volunteer we met was happy to chat, gave great information and seemed genuinely welcoming and pleased you wanted to see what they have strived hard to produce so far. If they continue in this manner it will be a great site going forward.
Woodland walk: Impressed with the information boards and the Plant identifiers.
Rail simulator.: Not tried even though I used to work the plastic pigs in a previous role. Cost to buy online £67 for an hour. 5 minute sessions can be purchased in the café for £5 (currently )
Reasons to visit: Great food, Great people, Interesting Stock. 10/10
翻译:售前服务:周五晚上很晚的时候我在Facebook上提了一个问题,几乎立刻就得到了回复。相比之下,我在其他一些服务渠道提问后,几个月了都还没收到回复。真的令我印象深刻。
官方网站:界面清晰、功能实用且信息丰富,甚至优于一些大型企业官网。
在线购票:操作非常简单。(如果能提供埃德蒙森式车票就更好了,不过我也明白这种车票的制作成本较高。)
网站上提供的路线指引清晰易懂,很容易找到目的地;场地位置也很容易找到。铁路博物馆设在一座废弃的煤矿内,纪念公园则是个适合静心游览的好去处。
不必被入口处那些略显阴郁的标语所影响,这不过是时代特征的一种体现罢了。
停车场为碎石路面,空间宽敞,从那里前往各设施也相当便利。(我们在倾盆大雨中去的,地面上有些大水洼。)
洗手间:只有一个区域,但以铁路博物馆的规模而言已经足够了。干净且相当整洁。
咖啡馆:非常干净。价格实惠且味道极佳,提供的菜品种类丰富,几乎能满足各种口味需求。亲切可爱的年轻女士和风趣幽默的先生面带微笑地为顾客服务;由于咖啡馆颇受欢迎,他们工作十分卖力,这也在情理之中。
这次礼品店无人看管,但仍可进去选购商品。商品种类齐全且价格相当合理。(要是能有带有铁路标志的胸针就更好了,不过能买到Polo衫和毛线帽也挺不错的。)机车车辆与动力设备:种类相当多样。虽然没有大型机车,但这是一条规模较小的铁路线;值得一游,能看到一些罕见且难觅的铁路物品。
运行线路:目前长度较短,不过已有延伸计划。为此他们还提供了其他体验项目(如驾驶室参观、模拟驾驶体验等)。
我们遇到的每一位志愿者都乐于交谈,提供了很多有用信息;他们看上去真心热情,也很高兴你能来参观他们一直以来努力打造的成果。如果他们能继续保持这样,这里将来肯定会成为一个很棒的景点。
林间步道:那些信息牌以及植物识别工具给我留下了深刻印象。
铁路模拟器:虽然我以前的工作就涉及塑料模型制作,但这次还是没尝试。在线购买一小时体验权的价格为67英镑。目前,在咖啡馆可以花5英镑体验5分钟。
值得一去的理由:美食绝佳、工作人员友善、商品也很有趣。满分10分,我给10分。