点评:I studied abroad in Dubrovnik years ago and wanted to plan a mother/daughter trip to take my mom back to see Croatia. After talking to a few different larger tour companies, I found Truly Croatia just by a simple google search. At first I was skeptical because I wasn’t sure if I could trust a company I found through a quick search but as soon as I started talking to Jen, I knew she was going to great. She was always available to schedule planning calls and made the process so easy. We even had to change dates and she helped us with no hesitation. What I loved the most about working with her is that she listened to exactly what kind of experience we were looking for and perfectly customized our itinerary. She coordinated a half land/ half sea vacation for us and gave recommendations for activities. We are happy we started with the land portion in Dubrovnik so we had time to relax and get adjusted to the time change. The highlight of the trip was the mini cruise on Katarina Lines. There were only 28 guests on board and it felt like we had our very own private yacht. The crew was amazing and so attentive. The food was awesome and the excursions were better than expected. During the trip, we had a couple hiccups, my mom left her backpack at the hotel and we noticed after we checked in to the ship. I reached out to Jen to see if she could check with the driver and the hotel to see if it was there and she replied instantly and reached out to the driver and hotel for us. We did get the bag back! We also decided to cancel our walking tour in Split because we were just too tired and she was able to cancel it for us within 30 minutes of our scheduled pick up time. We loved the boutique hotel we stayed at in Split, it was perfect for a mother/ daughter trip. We were sooo sad to leave but had the time of our lives! With all the said, I HIGHLY recommend working with Truly Croatia! Jen is a true professional! Thank you! Hvala! We will be back again :)
翻译:几年前,我在杜布罗夫尼克留学,想计划一次母女之旅,带妈妈回去看看克罗地亚。在与几家不同的大型旅游公司交谈后,我通过简单的谷歌搜索找到了 Truly Croatia。起初我持怀疑态度,因为我不确定是否可以信任通过快速搜索找到的这家公司,但当我开始与 Jen 交谈时,我知道她会很棒。她随时可以安排计划电话,让整个过程变得如此简单。我们甚至不得不更改日期,她毫不犹豫地帮助我们。我最喜欢和她一起工作的是,她会仔细倾听我们想要什么样的体验,并完美地定制我们的行程。她为我们安排了半陆半海的假期,并为我们提供了活动建议。我们很高兴从杜布罗夫尼克的陆地部分开始,这样我们就有时间放松并适应时差。这次旅行的亮点是 Katarina Lines 上的迷你游轮。船上只有 28 名客人,感觉就像我们拥有自己的私人游艇一样。船员们很棒,非常细心。食物很棒,短途旅行比预期的要好。在旅途中,我们遇到了一些小问题,我妈妈把她的背包放在了酒店,我们在登船后才注意到。我联系了 Jen,看她是否可以向司机和酒店查询背包是否在那里,她立即回复并为我们联系了司机和酒店。我们确实拿回了背包!我们还决定取消在斯普利特的徒步旅行,因为我们太累了,她在我们预定的接送时间 30 分钟内为我们取消了。我们喜欢我们在斯普利特住的精品酒店,它非常适合母女旅行。我们非常难过地离开,但我们度过了一段美好的时光!综上所述,我强烈推荐与 Truly Croatia 合作!Jen 是一位真正的专业人士!谢谢!Hvala!我们会再来的 :)