点评:Jen provides exceptional customer service—she is absolutely the best!
This vacation was a long time coming. Jen originally planned our trip for May 25, but unfortunately, I ended up needing emergency surgery just 10 days before we were scheduled to leave. Jen went above and beyond, working with us and the insurance company to secure a 100% refund. She stayed in touch throughout the process.We shelved the original itinerary and when the time was right we restarted the planning and finally made it to Croatia this month.
From our very first phone call, I knew Jen was going to create an unforgettable vacation—and she absolutely delivered.
Jen put together an incredible itinerary that allowed us to experience the different regions and highlights of Croatia. She thought of every detail. From the transfers and drivers to the guides and hotels, everything exceeded our expectations.
The entire trip was seamless, memorable, and truly special. We could relax and enjoy every moment knowing that Jen had taken care of everything. She checked in with us often to ensure all was going as planned
We are so grateful for all of her hard work, attention to detail, and genuine care. If you’re looking for someone to plan a truly unforgettable vacation, we highly recommend Jen!
翻译:Jen提供了极其出色的客户服务——她绝对是最棒的!
这次度假我们期待已久。Jen原本把行程定在5月25日,但不幸的是,就在出发前10天我需要接受紧急手术。Jen竭尽全力,与我们以及保险公司密切沟通,最终帮助我们获得了100%的退款。在整个过程中,她也一直与我们保持联系。我们暂时搁置了原定的旅行计划,等时机成熟后便重新开始规划,最终于本月成功抵达克罗地亚。
从我们第一次通电话起,我就知道Jen一定能为我们打造一段难忘的假期——而她也确实做到了。
Jen精心设计了行程安排,让我们得以领略克罗地亚的各个地区及其亮点。她考虑到了每一个细节:无论是交通接送、司机安排,还是导游服务和酒店选择,一切都超出了我们的预期。整个旅程顺利无比、令人难忘,真的格外特别。由于Jen把一切都安排得妥妥当当,我们可以尽情放松、享受每一刻。她还时常与我们联系,确保一切都按计划进行。
我们非常感激她的辛勤付出、对细节的用心处理以及真诚的关怀。如果您正在寻找一位能为您策划一场终生难忘的假期的人选,我们强烈推荐Jen!