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An overall great experience
Encounter Africa Safaris的点评
点评：
We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent.
Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction.
A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience.
The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters.
The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day.
We recently completed a memorable trip organized by Encounter Africa, traveling from Kigali, Rwanda to Entebbe, Uganda, and overall, the experience was overall excellent.
Right from the start, everything was well-organized, and the itinerary was thoughtfully planned. The lodges selected for our stay were generally of a high standard, offering comfort, great service, and beautiful surroundings. There was one exception during the trip where a lodge didn’t meet expectations, but we were very impressed with how quickly and professionally Encounter Africa responded. They changed the accommodation immediately without fuss, showing a strong commitment to guest satisfaction.
A major highlight of the trip was our guide, Richard (Instagram: @richardmrtravels). Richard was nothing short of fantasti....knowledgeable, friendly, and always ready to help. Whether we had questions about the places we visited, needed assistance with logistics, or just wanted to learn more about the region, Richard was our go-to person. He’s highly recommended if you want a top-notch guide who truly cares about your experience.
The gorilla and chimpanzee tracking excursions were absolutely unforgettable—well coordinated, with expert local trackers, and truly one-of-a-kind wildlife encounters.
The only downside of the trip was the standard of transport provided. The vehicle’s air conditioning was not functioning properly, which made some of the longer drives uncomfortable, especially during the hotter parts of the day.
翻译：
我们最近完成了一次由 Encounter Africa 组织的难忘之旅，从卢旺达基加利前往乌干达恩德培。总的来说，这次体验非常棒。
从一开始，一切都井然有序，行程安排也经过了深思熟虑。我们选择的旅馆普遍都达到了高标准，舒适宜人，服务周到，周边环境优美。旅途中也曾有一次，一家旅馆没有达到预期，但 Encounter Africa 的快速专业响应给我们留下了深刻的印象。他们立即为我们更改了住宿，没有丝毫的不便，展现了对客人满意度的强烈承诺。
这次旅行的一大亮点是我们的导游 Richard（Instagram：@richardmrtravels）。Richard 简直太棒了……他知识渊博、热情友好，总是乐于助人。无论我们对所游览的景点有疑问，需要后勤方面的帮助，还是只是想了解更多关于该地区的信息，Richard 都是我们最信赖的人。如果您想要一位真正关心您体验的顶级导游，强烈推荐他。
大猩猩和黑猩猩的追踪之旅绝对令人难忘——协调良好，有专业的当地追踪员，而且野生动物的邂逅也独一无二。
这次旅行唯一的缺点是交通工具的质量。车辆的空调运行不正常，导致一些长途驾驶时感觉不舒服，尤其是在一天中比较热的时候。
我们最近完成了一次由 Encounter Africa 组织的难忘之旅，从卢旺达基加利前往乌干达恩德培。总的来说，这次体验非常棒。
从一开始，一切都井然有序，行程安排也经过了深思熟虑。我们选择的旅馆普遍都达到了高标准，舒适宜人，服务周到，周边环境优美。旅途中也曾有一次，一家旅馆没有达到预期，但 Encounter Africa 的快速专业响应给我们留下了深刻的印象。他们立即为我们更改了住宿，没有丝毫的不便，展现了对客人满意度的强烈承诺。
这次旅行的一大亮点是我们的导游 Richard（Instagram：@richardmrtravels）。Richard 简直太棒了……他知识渊博、热情友好，总是乐于助人。无论我们对所游览的景点有疑问，需要后勤方面的帮助，还是只是想了解更多关于该地区的信息，Richard 都是我们最信赖的人。如果您想要一位真正关心您体验的顶级导游，强烈推荐他。
大猩猩和黑猩猩的追踪之旅绝对令人难忘——协调良好，有专业的当地追踪员，而且野生动物的邂逅也独一无二。
这次旅行唯一的缺点是交通工具的质量。车辆的空调运行不正常，导致一些长途驾驶时感觉不舒服，尤其是在一天中比较热的时候。
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