点评:Today for my daughter’s birthday I promised her a visit to the secret garden soft play area. After paying for 5 children and 3 adults entry, and all buying a drink and a meal they refused to let me sing happy birthday to her quietly at our table with a little cake I had brought with us, as you would expect my 6 year old was upset so we had to do it in the carpark at the end of the session. From a safeguarding point of view having to do this while everyone is leaving in their cars at the same time was not an ideal situation but because they wouldn’t allow us to do it inside, it was the only option. The exact reason we were given as to why we couldn’t sing happy birthday inside was ‘we were cheating the system because we hadn’t booked a party’, now I ask you what kind of system is that? The one that is all take take take from family’s who spend their hard earned money supporting these businesses. In times where family’s as well as small businesses are struggling would compassion or just a bit of kind not go a long way? Because now that’s 3 families that won’t be returning to this play area. To add to this shameful comment of ‘cheating the system’ we also waited 40 minutes for some meals and one of them came out wrong, bear in mind this was 5 minutes before our session ended so we had to send it back and get a refund as we wouldn’t have had time to eat the meal anyway!
翻译:今天是女儿的生日,我答应带她去秘密花园的软体游乐区玩。我付了5个孩子和3个成人的入场费,还买了饮料和餐食,但他们却不让我在餐桌旁,拿着我带来的小蛋糕,安静地给她唱生日快乐歌。不出所料,我6岁的女儿很不高兴,所以我们不得不在活动结束后在停车场唱。从安全角度来看,在大家都开车离开的时候唱生日快乐歌并非理想情况,但由于他们不允许我们在室内唱,所以只能在室内唱。他们给我们的确切理由是“我们没有预订派对,这是在欺骗系统”。现在我想问一下,这是什么系统?就是那种只顾榨取那些用辛苦赚来的钱来支持这些企业的家庭的制度。在家庭和小企业都苦苦挣扎的时候,同情心或一点点善意难道不会起到很大的作用吗?因为现在有3个家庭再也不会来这个游乐区了。除了“欺骗系统”这个可耻的评论之外,我们还等了40分钟才拿到一些餐点,其中一份还送错了。要知道,当时距离我们游乐区结束还有5分钟,所以我们不得不退回去退款,因为反正我们也没时间吃那顿饭了!