点评:# Public Review – Local Guides Sulawesi
We had a wonderful experience discovering Sulawesi with Local Guides. The itinerary was very interesting and allowed us to experience some truly amazing places, from Rammang Rammang and Toraja to the beautiful final days in Dolidi.
There were a few organizational aspects that could have been better. In particular, we found the guide in Toraja rather limited in terms of explanations and communication. We often had to ask questions ourselves to understand the program and what we were going to see, and some practical information about the activities was not provided in advance. We also experienced some issues with accommodation, including a reservation that was initially missing at one of the village stays, despite having booked the tour almost one year in advance.
We shared these concerns directly with Budi during the tour, and we appreciated that he personally came to our hotel to listen to us and reassure us. We believe this shows that Local Guides is willing to listen and improve.
On the positive side, our driver Amos was absolutely excellent: safe, reliable, friendly and professional. A special mention also goes to our stay in Dolidi, which was truly amazing and one of the highlights of our trip.
Overall, despite some aspects that could be improved, we had a great experience in Sulawesi and would recommend Local Guides to anyone planning to discover this wonderful island. With some improvements in guiding, communication and accommodation management, the service could become even better.
翻译:# 公众评审——当地向导带领的苏拉威西之旅
在当地向导的带领下,我们度过了一次美妙的苏拉威西之旅。行程安排十分有趣,让我们有机会领略到诸多令人惊叹的景点:从拉芒拉芒和托拉贾,一直到最后在多利迪度过的美好时光。
不过在一些组织安排方面还有改进空间。尤其是托拉贾地区的向导,其讲解内容与沟通能力都稍显欠缺。我们常常需要自己提问才能理解行程安排以及我们将要体验的内容,而且关于各项活动的一些实用信息也并未提前提供。我们在住宿方面也遇到了一些问题:尽管提前近一年预订了行程,但在某次乡村住宿时,我们的预订信息却不见踪影。
我们在行程期间直接将这些问题向布迪进行了反馈。我们很感激他亲自来到我们的酒店,倾听我们的心声并给我们吃下定心丸。我们认为这充分体现了Local Guides愿意倾听反馈并不断改进的诚意。
值得称赞的是,我们的司机阿莫斯表现得极为出色:安全、可靠、友善且专业。此外,我们在多利迪的住宿体验也堪称完美,绝对是我们此行的亮点之一。
总的来说,尽管有些方面还有改进空间,。我们在苏拉威西岛的体验非常棒,衷心推荐“Local Guides”给任何想要探索这座美丽岛屿的游客。只要在向导服务、沟通方式以及住宿管理方面稍作改进,这项服务还能变得更出色。