点评:The first day transfer never showed up but hotel where we booked it kept us waiting for 1,5 hour promising the transfer would show up in 5 minutes.
We are not sure whether the hotel had booked this company or another, but the excuse was that due to weather conditions only the first balloon flight took off and the second 6 am session was cancelled.
We were foolish enough to give it a second try for which we stayed another day. Transfer for the first flight did show up at 5:30 am instead of 5, but balloon did not. While all the other balloons went up in the air and enjoyed the sunrise we were waiting for a balloon to be brought in at another location and to be inflated with only 1 fan because the orher fan was broken.
We finally took off only at 7:50 when literally all other balloons had landed already and we were up in the air only during 35 minutes instead of 1 hour. We did not fly over the white terraces at all (what the other balloons did) and did not see Hierapolis at all. And no sunrise as the sunrise was at 6 am.
It was a balloon flight, but none of the selling points were cumplished (sunrise, Pamukkale terraces, Hierapolis, 1 hour). We did not get any explanation of why our balloon was not there in the first place, and while all other balloons took off we were just waiting. Once in the air it was very hot as sun was already fully shining, and no other balloons for even a balloon picture in the air. After 35 minutes and without any warning we suddenly had to kneel down and we landed.
If at least they would have been clear about what went wrong 2 subsequent days and not continuously telling us everytime another different story which then appeared untrue I would not write this negative review, but now we really felt misleaded.
翻译:第一天的接送服务没有出现,但我们预订的酒店让我们等了 1.5 个小时,并承诺接送服务会在 5 分钟内出现。
我们不确定酒店预订的是这家公司还是其他公司,但借口是由于天气原因,只有第一班热气球起飞,第二班 6 点的热气球被取消了。
我们愚蠢地又试了一次,结果又多住了一天。第一班热气球的接送服务确实在 5:30 而不是 5 点出现,但热气球却没有出现。当其他热气球升空并欣赏日出时,我们在另一个地方等待热气球被带进来并充气,只有一个风扇,因为另一个风扇坏了。
我们最终在 7:50 才起飞,而实际上其他所有热气球都已经降落了,我们在空中只待了 35 分钟,而不是 1 小时。我们根本没有飞过白色露台(其他热气球都飞过),也没有看到希拉波利斯。而且日出时间是早上 6 点,所以看不到日出。
这是一次热气球飞行,但卖点没有实现(日出、棉花堡梯田、希拉波利斯、1 小时)。我们没有得到任何解释,为什么我们的气球一开始不在那里,当其他气球都起飞时,我们只是在等待。一旦升空,天气就会变得非常热,因为太阳已经完全照耀着,没有其他气球,甚至无法在空中拍一张气球照片。35 分钟后,没有任何警告,我们突然不得不跪下,然后我们降落了。
如果他们至少能清楚地说明接下来两天出了什么问题,而不是每次都不断地告诉我们另一个看似不真实的不同故事,我就不会写这篇负面评论了,但现在我们真的觉得被误导了。