点评:We have yet to go on the tasting, however so far the customer service has been second to none.
I booked vouchers for my husbands birthday. We tried to book online, but were unable to do so. I called and was booked in over the phone by a very helpful and friendly lady.
Upon arrival, we were quickly assisted and booked into the tour. Unfortunately, my husband began feeling very ill before the tasting started. The staff (Andrew and David) went out of their way to rebook us on a different date, even though it created some admin problems for them. Can't thank them enough for their patience and understanding.
I look forward to returning to attend the tasting. But in the meantime, we dropped in and got a couple whisky fights. We sat outside with our dog and enjoyed the whisky so much we bought a bottle. Service was second to none. Light bites were limited but delightful. Really enjoyed our time here.
翻译:我们还没有参加品酒会,但到目前为止,他们的客户服务是首屈一指的。
我为丈夫的生日预订了代金券。我们尝试在线预订,但未能成功。我打电话预约了,一位非常乐于助人且友好的女士通过电话为我们预订了。
抵达后,我们很快就得到了帮助,并预订了行程。不幸的是,我丈夫在品酒会开始前就感觉身体不舒服。工作人员(安德鲁和大卫)特意帮我们重新预订了另一个日期,尽管这给他们带来了一些行政问题。非常感谢他们的耐心和理解。
我期待着再次参加品酒会。但在此期间,我们顺便去参加了几场威士忌大战。我们带着狗狗坐在外面,非常享受威士忌,所以买了一瓶。服务是首屈一指的。小吃种类有限,但味道鲜美。我们真的很享受在这里的时光。