点评:We had an amazing experience with Kidmoto and can’t recommend them enough! Our flight into Chicago was delayed, and by the time we were scheduled to land, it was going to be past 10pm. Taking the L train wasn’t an option that late with four young kids, and we couldn’t use Uber or a regular taxi since we hadn't brought carseats.
Kidmoto truly came through for us. Customer service was exceptional from the start as I was texting with them while we were boarding ! Lloyd was professional, responsive, and reassuring during a stressful travel day.
Once we arrived communication with our driver, Alex, was seamless. He was not only on time but also super friendly and patient with our tired crew. The car was clean and spacious, and the correctly installed car seats gave us peace of mind. It was clear Kidmoto understands the needs of families, especially those traveling with young children. We felt safe, comfortable, and well cared for from start to finish.
翻译:我们在Kidmoto的体验非常棒,强烈推荐!我们飞往芝加哥的航班延误了,等到预定降落时,已经是晚上10点多了。这么晚了,带着四个小孩坐L线火车根本没法,而且我们没带儿童安全座椅,所以没法用Uber或普通出租车。
Kidmoto真的帮了我们大忙。从一开始,他们的客户服务就非常出色,我上车的时候还在给他们发短信!Lloyd非常专业,回复迅速,在紧张的旅途中给了我们很大的安慰。
我们一到,和司机Alex的沟通就变得非常顺畅。他不仅准时,而且对我们疲惫的乘务员也非常友好和耐心。车厢干净宽敞,安装正确的儿童安全座椅让我们安心无忧。Kidmoto显然了解家庭的需求,尤其是带小孩出行的家庭。从始至终,我们都感到安全、舒适,并且得到了周到的照顾。