点评:This is the second time I went to Urban Air. I purchased time entry tickets online the day before for 12-12:30 pm. When we arrived a notice was on the door that this facility was closed for a private event until 1 pm. I am sure that they knew this before the day before. There were quite a few people there in my same situation. I called and was told by a surly employee that we should all come back at 1 pm. I responded that what if 1 pm was not convenient. She said well it is closed and we should come back at 1 pm and hung up. I went back at 1 pm. I paid for upgraded tickets yet the extra events were only open for 30 minutes and then closed, so my grandson could only do them once while we were there. The line for snack bar was so busy and the manager looked and walked away. The hurricane arcade game was not working and no one seemed to care. What a terrible place to visit.
翻译:这是我第二次去 Urban Air。我前一天在网上购买了 12 点至 12:30 的入场券。我们到达时,门上贴着一张通知,说该设施因私人活动而关闭,直到下午 1 点。我敢肯定他们前一天就知道了。那里有不少人和我的情况一样。我打电话过去,一位粗鲁的员工告诉我,我们应该下午 1 点再来。我回答说,如果下午 1 点不方便怎么办。她说,嗯,它已经关闭了,我们应该下午 1 点再来,然后挂断了电话。我下午 1 点回去。我支付了升级门票,但额外的活动只开放了 30 分钟,然后就关闭了,所以我的孙子在我们在那里的时候只能参加一次。小吃店的队伍太忙了,经理看了看就走开了。飓风街机游戏无法使用,似乎没人在乎。真是一个糟糕的参观地点。