点评:We had the worst experience ourselves today! We had a smaller party of 9 boys, some didn’t arrive exactly on time as we are from outside the local area so maybe got 30-45 mins jump time, the kids could care less about eating they just wanted to jump!! Then told we were to stay in the room for a whole hour!! Like what are they supposed to do??? So ended up spending over $50 to buy tokens for the kids as and attempt to save the party. Total disaster!! The manger is completely rude! Gave dirty looks and nothing was mentioned prior about no outside food and drinks, just kept repeating she tried to call us she tried to call
Us. we were told we couldn’t add pizzas to our order cause we finally got a hold of someone the day before even though I had returned calls prior but got no answer. And then told we could add chips, sodas. We ended up bringing in pizzas to accommodate our guest and were immediately treated horribly cause we brought in the pizzas, what else were we supposed to do
FYI the pizzas are brought in from a local pizza place that to order 3 pizzas would have been nothing, total laziness!
You’d think that as paying guest you’d be treated better
Nothing has improved, whoever came up with this policy needs to seriously rethink this cause word is getting out
The chips and sodas we added on were super late
No other trampoline park around has these kind of rules I should have went to Urban air or sky zone but CHOSE this place
There was like 5 kids total there on the trampolines, we even tried to pay for additional time for them to keep jumping and were told no
Biggest mistake I ever made, my son and his guest were very disappointed, still trying to shake off this horrible experience, I’ve never seen a manager so unprofessional
The other staff however was very polite
翻译:我们今天的经历很糟糕!我们有一个由 9 名男孩组成的小团体,由于我们来自当地以外的地方,所以有些人没有准时到达,所以可能只有 30-45 分钟的跳伞时间,孩子们根本不关心吃什么,他们只想跳伞!!然后他们告诉我们要在房间里呆整整一个小时!!他们应该怎么做???所以最后花了 50 多美元给孩子们买代币,试图挽救这场派对。彻底的灾难!!经理非常粗鲁!她用鄙视的眼神看着我们,之前也没有提到不准带外来食物和饮料,只是一直重复说她试图打电话给我们。我们被告知不能在订单中添加披萨,因为我们前一天终于联系到了人,尽管我之前回过电话,但没有得到答复。然后他们告诉我们可以添加薯片和汽水。我们最后带了披萨来招待我们的客人,但很快就受到了可怕的对待,因为我们带了披萨进来,我们还能做什么呢?
仅供参考,披萨是从当地一家披萨店送来的,点 3 个披萨根本算不上什么,完全是懒惰!
你会认为作为付费客人,你会得到更好的待遇
没有任何改善,制定这项政策的人需要认真重新考虑,因为消息已经传开了
我们添加的薯片和苏打水太晚了
周围没有其他蹦床公园有这样的规定,我应该去 Urban air 或 sky zone,但我选择了这个地方
蹦床上总共有 5 个孩子,我们甚至试图支付额外的时间让他们继续跳跃,但被告知不行
这是我犯过的最大错误,我的儿子和他的客人非常失望,仍然试图摆脱这种可怕的经历,我从未见过如此不专业的经理
然而,其他工作人员非常有礼貌