点评:The owner operator - Alessandro - was very uninvolved. Our first meeting with him was 10 days into our two week tour. This meeting happened only due to our group stating our concerns about not having any assistance or guidance with regards to our tour.
The 'my bad' excuses and the promises to not let this happen again in the future did little to help our group.
The 5 tour guides and the driver were wonderful - very knowledgeable, helpful and entertaining. The sites were amazing - all through Umbria and Tuscany. However some of the places took 2 hours to reach and with a 1.5 hour lunch and a two hour return trip - we often had very little time to actually 'see' the sites.
Be careful as to how much wine, water and cappuccino you consume as we were reprimanded that we had more than our allotment (not true).
The hotel has a great deal of potential but was tired and in need of some TLC. The staff are super and the meals were great - amazing breakfast buffet. Our room and the amenities available are also not as advertised.
We had another small group tour in eastern Italy that was amazing. This one didn't even come close.
Would I recommend this company - NO!
翻译:业主运营商 - 亚历山德罗 - 非常不参与。我们与他的第一次会面是在我们为期两周的巡演开始后的第 10 天。这次会议的发生只是因为我们的团队表达了我们对我们的旅行没有任何帮助或指导的担忧。
“我的坏”借口和以后不会再发生这种情况的承诺对我们的团队没有多大帮助。
5 位导游和司机很棒 - 知识渊博,乐于助人且有趣。这些网站是惊人的 - 整个翁布里亚和托斯卡纳。然而,有些地方需要 2 小时才能到达,午餐时间为 1.5 小时,回程时间为 2 小时——我们通常没有多少时间真正“参观”这些景点。
请注意您喝了多少酒、水和卡布奇诺咖啡,因为我们被训斥说我们喝的比配给的多(不是真的)。
酒店有很大的潜力,但很累,需要一些 TLC。工作人员超级好,饭菜也很棒——令人惊叹的自助早餐。我们的房间和可用的设施也没有广告宣传的那样。
我们在意大利东部进行了另一次小团体旅行,这真是太棒了。这个甚至没有接近。
我会推荐这家公司 - 不!