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Odyssey79****
Horrible Purple Chair & Umbrella Service by Seaside Destinations
Goodman's Bay的点评
点评：Goodman Beach is undeniably beautiful—clean, with crystal-clear blue waters, and a popular destination for cruise passengers. Unfortunately, our visit was overshadowed by a deeply disappointing interaction with the operators of the purple umbrellas and chairs, Seaside Destinations, reportedly owned by Chantal and Monique.
We arrived at 1:30 PM and were told we could use the chairs until around 4:00–5:00 PM. However, once the cruise ship guests departed around 2:45 PM, we were abruptly informed by staff that the business was closing and that the chairs and umbrellas needed to be returned immediately.
Shockingly, the umbrella was removed while we were still sitting in the chairs. The staff were unprofessional, rude, and hostile, which significantly detracted from what should have been a relaxing experience.
It is clear that the team at Seaside Destinations would benefit from urgent customer service training. Furthermore, we urge the management of Goodman Beach to provide better oversight of vendors operating on the premises. All visitors—whether arriving by cruise or otherwise—deserve to be treated with courtesy and respect.
As tourists, including first-time visitors to the Bahamas, this incident left us with a negative impression. We hope this feedback prompts meaningful improvements so that future guests can fully enjoy the beauty and hospitality that the Bahamas is known for.
We arrived at 1:30 PM and were told we could use the chairs until around 4:00–5:00 PM. However, once the cruise ship guests departed around 2:45 PM, we were abruptly informed by staff that the business was closing and that the chairs and umbrellas needed to be returned immediately.
Shockingly, the umbrella was removed while we were still sitting in the chairs. The staff were unprofessional, rude, and hostile, which significantly detracted from what should have been a relaxing experience.
It is clear that the team at Seaside Destinations would benefit from urgent customer service training. Furthermore, we urge the management of Goodman Beach to provide better oversight of vendors operating on the premises. All visitors—whether arriving by cruise or otherwise—deserve to be treated with courtesy and respect.
As tourists, including first-time visitors to the Bahamas, this incident left us with a negative impression. We hope this feedback prompts meaningful improvements so that future guests can fully enjoy the beauty and hospitality that the Bahamas is known for.
翻译：古德曼海滩美得令人难以置信——干净整洁，海水清澈湛蓝，是邮轮乘客的热门目的地。可惜的是，我们与紫色遮阳伞和椅子的经营者——Seaside Destinations——的一次令人失望的互动，却让我们的旅程黯然失色。据说，这家店的老板是Chantal和Monique。
我们下午1:30到达，被告知可以使用椅子到下午4:00-5:00左右。然而，当邮轮乘客在下午2:45左右离开后，工作人员突然通知我们，营业即将结束，椅子和遮阳伞需要立即归还。
令人震惊的是，我们还坐在椅子上的时候，遮阳伞就被收走了。工作人员不专业、粗鲁、充满敌意，这严重破坏了我们本应轻松的体验。
显然，Seaside Destinations的团队需要进行紧急客户服务培训。此外，我们敦促古德曼海滩管理层加强对场地内商贩的监管。所有游客——无论乘坐游轮还是其他方式——都应受到礼貌和尊重。
作为游客，包括首次来巴哈马的游客，此次事件给我们留下了负面印象。我们希望这些反馈能够促使我们做出有意义的改进，以便未来的游客能够充分享受巴哈马闻名的美丽景色和热情好客的风情。
我们下午1:30到达，被告知可以使用椅子到下午4:00-5:00左右。然而，当邮轮乘客在下午2:45左右离开后，工作人员突然通知我们，营业即将结束，椅子和遮阳伞需要立即归还。
令人震惊的是，我们还坐在椅子上的时候，遮阳伞就被收走了。工作人员不专业、粗鲁、充满敌意，这严重破坏了我们本应轻松的体验。
显然，Seaside Destinations的团队需要进行紧急客户服务培训。此外，我们敦促古德曼海滩管理层加强对场地内商贩的监管。所有游客——无论乘坐游轮还是其他方式——都应受到礼貌和尊重。
作为游客，包括首次来巴哈马的游客，此次事件给我们留下了负面印象。我们希望这些反馈能够促使我们做出有意义的改进，以便未来的游客能够充分享受巴哈马闻名的美丽景色和热情好客的风情。
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