旅行
账户
Danny C
Fairly nice course with very poor management
Summerfield Crossings Golf Club的点评
点评：The golf course is fine, but there is no management. The last time I played, the tee times were 30 minutes behind schedule and it was only 10:00 a.m. The "starter" was doing nothing and there was a traffic back-up at the first tee. Complete chaos. When we finally got started, it took over 5 1/2 hours to get the round in.
I was going to try it again and scheduled a tee time for 11:07 on March 12. However, my plans changed so I called in on March 10 to cancel the reservation (you cannot cancel it on line). I got their voice mail which instructed me to leave a message, so I left a message to cancel the reservation. I thought that was done until I was notified 2 days later that they had charged my American Express for 4 rounds of golf ($196). I called them and spoke to a rep in the pro shop who said he couldn't help me. He transferred me to the GM, but I got his voice mail. I left him a message but did not get a call back, so I called again the next day and left another message. I still have not gotten a call back.
Buyer beware - this is a very poorly run organization. I have disputed the charge with American Express, but should not have to go through that process. I have no choice, though, due to their lack of management.
I was going to try it again and scheduled a tee time for 11:07 on March 12. However, my plans changed so I called in on March 10 to cancel the reservation (you cannot cancel it on line). I got their voice mail which instructed me to leave a message, so I left a message to cancel the reservation. I thought that was done until I was notified 2 days later that they had charged my American Express for 4 rounds of golf ($196). I called them and spoke to a rep in the pro shop who said he couldn't help me. He transferred me to the GM, but I got his voice mail. I left him a message but did not get a call back, so I called again the next day and left another message. I still have not gotten a call back.
Buyer beware - this is a very poorly run organization. I have disputed the charge with American Express, but should not have to go through that process. I have no choice, though, due to their lack of management.
翻译：高尔夫球场不错，但没有管理。我上次打球时，开球时间比预定时间晚了 30 分钟，当时才上午 10:00。“首发”什么也没做，第一个发球台出现交通拥堵。完全混乱。当我们终于开始时，花了超过 5 1/2 小时才完成一轮。
我本来打算再试一次，并把开球时间安排在3月12日的11:07。但是，我的计划发生了变化，所以我在3月10日打电话取消预订（不能在线取消）。我收到他们的语音邮件，要求我留言，所以我留言取消预订。我以为这已经完成了，直到两天后我收到通知，他们向我的美国运通卡收取了 4 轮高尔夫球的费用（196 美元）。我打电话给他们，并与专卖店的一位代表交谈，他说他无法帮助我。他把我转给了总经理，但我收到了他的语音邮件。我给他留言了，但没有接到回电，所以第二天我又打电话给他，又留言了。我仍然没有接到回电。
买家要小心——这是一个运营非常糟糕的组织。我已与美国运通公司就该费用提出异议，但不必经历该流程。但由于他们缺乏管理，我别无选择。
我本来打算再试一次，并把开球时间安排在3月12日的11:07。但是，我的计划发生了变化，所以我在3月10日打电话取消预订（不能在线取消）。我收到他们的语音邮件，要求我留言，所以我留言取消预订。我以为这已经完成了，直到两天后我收到通知，他们向我的美国运通卡收取了 4 轮高尔夫球的费用（196 美元）。我打电话给他们，并与专卖店的一位代表交谈，他说他无法帮助我。他把我转给了总经理，但我收到了他的语音邮件。我给他留言了，但没有接到回电，所以第二天我又打电话给他，又留言了。我仍然没有接到回电。
买家要小心——这是一个运营非常糟糕的组织。我已与美国运通公司就该费用提出异议，但不必经历该流程。但由于他们缺乏管理，我别无选择。
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