Checking out for good - restaurant appalling, still
Scotsdales Garden Centre的点评
点评:I keep hoping the disastrous restaurant revamp and appalling reviews have finally sunk in after so long. They broke a perfectly good and efficient canteen style restaurant for style over substance - with no thought to the customer experience or staff, so the kitchen seems too small and the pointless reception desk/paying system as stressful as you can get for staff and customer. The QR code system has never worked when I’ve been there. Please Scotsdales admit this was a wrong move and go back to a formula that worked brilliantly even if it looked slightly old fashioned. That was all that was wrong. Everything is wrong inc the warmth of the food now. I always feel sorry for staff / closely followed by myself for keeping on trying. Now checking out.
翻译:我一直希望,这家餐厅糟糕的翻新和铺天盖地的差评终于能被大家接受。他们为了追求形式而毁掉了一家原本高效便捷的食堂式餐厅,完全不顾顾客体验和员工感受。厨房显得格外狭小,而毫无意义的前台/支付系统更是让员工和顾客都倍感压力。我每次去,二维码系统都用不了。Scotsdales,请承认这次翻新是个错误,回归到之前行之有效的模式吧,即使它看起来有点老旧。那才是唯一的问题。现在一切都变了,连食物的温度都变了。我总是为那些还在坚持尝试的员工感到难过,当然,我自己也感同身受。现在我要退房了。