点评:My son absolutely loves Flip Out Basingstoke so we booked his 7th birthday party here. I was a bit worried about how busy it would be but everything was handled in such an organised way that it all went perfectly.
Our party host Isabella was just fantastic, what an absolute star she is and such a lovely friendly girl as well as being professional and level headed.
She was so good with the children and getting them organised - it can be really stressful as a parent organising a birthday party but Isabella was so calming as she wasn’t at all fazed by the chaos and complications of our booking! She talked me through everything and made sure I knew what was happening, where our party room was and helped with everything we needed.
All the staff are great there, the assistant manager Oli was so helpful in the run up to the party and answered all my questions and concerns with prompt replies over email.
My son had a brilliant birthday, thank you so much to everyone at Flip Out, I would highly recommend having a party here.
The actual bounce park is also kept really clean and it is all in really good condition, we have always had a good experience there and lots of fun.
The only criticism I would maybe make is the children only got one slice of pizza which looked a bit small, we attended a party at Atmosphere and there was loads of pizza on the table which they could share out so this seemed quite a small portion in comparison but the pizza itself was really tasty and they did get chips too.
翻译:我儿子超级喜欢Flip Out Basingstoke,所以我们在这里为他举办了7岁生日派对。我之前有点担心人会太多,但一切都安排得井井有条,非常完美。
我们的派对主持人Isabella简直太棒了,她不仅专业、沉着冷静,而且人也特别好,简直就是个明星。
她非常擅长和孩子们相处,把一切都安排得井井有条——作为家长,筹办生日派对真的会让人很紧张,但Isabella却非常沉着冷静,完全没有被我们预订时的混乱和各种问题吓到!她耐心地和我沟通,确保我了解所有流程,包括派对房间的位置,并帮我们处理所有需要的事情。
那里的所有员工都很棒,助理经理Oli在派对筹备期间提供了很多帮助,并通过邮件及时回复了我的所有问题和疑虑。
我儿子度过了一个非常棒的生日,非常感谢Flip Out的每一位工作人员,我强烈推荐大家来这里举办派对。
蹦床公园本身也保持得非常干净,设施维护得也非常好,我们每次去那里都玩得很开心,体验也很棒。
唯一美中不足的是,孩子们只分到了一片披萨,看起来有点小。我们之前在Atmosphere参加过一个派对,桌上摆满了披萨,孩子们可以一起分享,所以相比之下,这片披萨的分量就显得少了很多。不过,披萨本身味道确实不错,而且他们还分到了薯条。