下载App
旅行
账户
Eric B
Disappointed in the change in rental policy.
New Melones Lake Marina的点评
点评：Been coming to the lake for over 20 years with 3-4 other families. It's our favorite yearly vacation. We've rented large to medium patio boats for years. We've rented them overnight using them for up to 4 day Monday thru Friday. It was great. However, this year changed. We wanted to rent one for the week again but they were not offering overnight rentals. We could only rent from 9 to 5 being back at the marina by 5. They say it's because of staffing. This was extremely disappointing and made no sense. Staff is not needed for us to pull in later in the evening and dock and return the next morning to take it out again. Explain that. Plus they have told us numerous time that we would get a discount for return customers. I think 20 years of returning means something. They gave no discount after we reminded them of that fact. Bate and switch. We came into the marina several times for things and it was the slowest I've ever seen it. Most patios boats were sitting docked. I wonder why? No one wants to have to get there before 9 to go over the boat checklist just to return at 5. We were willing to rent for the 4 days overnight but we pulled the plug after the one day rental. This is not the lake we are accustomed to. There was little to no customers at the marina and very little people on the the lake in general. Again, very disappointed in their rental policies especially for 20 year return customers.
翻译：20 多年来，我和另外 3-4 个家庭一起来到湖边。这是我们每年最喜欢的假期。多年来，我们一直租用大型到中型露台船。我们租用它们过夜，从周一到周五，最多使用 4 天。感觉很棒。然而，今年情况变了。我们想再次租用一艘船过夜，但他们不提供过夜租赁。我们只能从 9 点到 5 点租用，然后 5 点回到码头。他们说这是因为人手不足。这非常令人失望，而且毫无道理。我们不需要工作人员在晚上晚些时候停靠，然后第二天早上再回来取船。解释一下。此外，他们多次告诉我们，回头客可以享受折扣。我认为 20 年的回头客意味着什么。在我们提醒他们这个事实后，他们没有给折扣。换个方式。我们来码头几次，这是我见过的最慢的一次。大多数露台船都停靠在码头上。我想知道为什么？没人愿意在 9 点之前到达那里检查船只清单，然后在 5 点返回。我们本来愿意租用 4 天过夜，但租用一天后就放弃了。这不是我们习惯的湖泊。码头上几乎没有顾客，湖上的人也很少。再次对他们的租赁政策感到非常失望，尤其是针对 20 年回头客。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
