点评:I had a very disappointing and upsetting experience during our visit to Rameshwaram Temple on 19th September at around 11:40 AM for the main deity darshan.
We were a group of 5 people and paid ₹200 per person for the special entry ticket, a total of ₹1,000. After standing in the designated queue for the special entry darshan, we were asked by the staff to join the 100/- queue instead.
When we politely asked the staff member why we were being redirected despite having paid for the special entry tickets, he behaved rudely and spoke to us disrespectfully.
Due to the delay and the time taken in the process, we eventually ran out of time and had to exit the temple without getting darshan of the main deity. This was extremely disappointing, particularly because we had paid ₹1,000 specifically for the special entry and had planned our visit accordingly.
We understand that managing a large number of devotees can be challenging, but devotees who purchase special entry tickets should be given clear guidance and proper queue management. At the very least, they deserve to be treated with courtesy and respect when seeking clarification from the staff.
We visited Rameshwaram Temple with great faith and devotion, and it was heartbreaking to leave without the main deity darshan after paying for special entry.
I sincerely request the temple authorities to look into this incident, review how the special entry queues are being managed, and ensure that staff communicate respectfully with devotees. I also request clarification regarding the ₹1,000 paid for special entry when we were ultimately unable to have the darshan for which the tickets were purchased.
翻译:9月19日上午11点40分左右,我们前往拉梅什瓦尔姆神庙瞻仰主神像,却经历了一段极其令人失望且心烦意乱的体验。
我们一行共5人,每人支付了200印度卢比购买特别入场券,总计1,000印度卢比。在按规定排好队等待特别入场瞻拜后,工作人员却要求我们去排100卢比入场券的队伍。当我们礼貌地询问工作人员:既然已经购买了特别入场券,为何仍被引导至其他入口时,他态度粗鲁,言语也极不尊重。
由于过程拖延且耗费了大量时间,我们最终错过了进殿朝拜的时间,只能空手离开寺庙。这实在令人失望至极——毕竟我们专门花费了1,000卢比购买特别入场券,并为此精心安排了行程。我们明白,管理大量信徒是一项极具挑战性的工作,但对于购买了特别入场券的信徒,理应给予明确的指引以及妥善的排队管理。至少,当他们向工作人员询问相关事宜时,理应得到礼貌与尊重的对待。
我们怀着极大的虔诚之心前往拉梅什沃拉姆神庙,然而付了特别入场费后却未能瞻仰主神尊容,这种结果实在令人心碎。我恳请寺庙管理层调查此事,重新审视特殊入场通道的管理方式,并确保工作人员能以尊重的态度与信众沟通。同时,由于我们最终未能获得购票时所期望的朝拜机会,我也请求对所支付的1,000卢比特殊入场费予以说明。