点评:I hate giving bad reviews, but as diving is a serious thing, I feel I have to.
TL;DR
We felt unsafe with this operation.
Despite what I told them about my last dive, they underweighted me so a strong current pushed me back from the boat while I was trying to get down.
My wife had to choose between following the lead DM or waiting for me when she had no idea where I was and the DM wasn’t looking after her.
Boat only had one of its 2 engines working.
Better diving at better value with other local shops
We had a 5 night stay planned at Koro Sun Resort and as divers with 100+ dives we were looking forward to diving Fiji for the first time.Our first 5 nights would be here and then on to another island for another 5.
We checked reviews and saw a well reviewed dive shop with the name of the resort and felt pretty comfortable with what we read.
We reached out ahead of our trip to let them know we were coming and what we were looking for, but never got a response.
After arriving at the resort on Tuesday and getting settled we walked over to the dive shop to chat about diving with them. They told us they did 3 dives a day, at 8:30, 10:30 and 12:30 and so we planned to join them for 2 tanks at 8:30 and then 10:30.
We asked what time we needed to be there and were told to come at 8:15.
So Wednesday morning we walked in at 8:10 and started to get our gear and sign the waivers. The other divers, who had dived before with them, were finishing up and getting onto the bot as we arrived. they asked about weight and I told them that last time I dived, it was with an extra large tank and had 18lbs. Without the large tank I’d used 20lbs
They seemed to think that was too much but said they would give me 18 and carry an extra weight if I needed.
They set the weights into the integrated pockets and slid them in. Maybe I should have checked but I was checking the rest of my gear.
We then all got off the boat and headed back to the shop for the briefing. We are used to on boat briefings usually before we leave the dock so this was fine. They tell us we would be tied up at the top of a ‘pinacle’ of coral, would descend to it at 35-40 feet, explore around then head to the edge where the deep blue was to see the sides of the pinacle then back up to the mooring to safety stop and surface. There are 2 Dive Masters on the trip and one of them is planning on looking after the 2 of us while the other leads the dive.
We asked about current and were told that ‘current is good’ and ‘its how we get to see things’
Our kit was set up at the front and so once we reached the site and they got hooked up to the morning line the other divers were first in. My wife was last but one and I was last in.
The current was strong and I was underweighted. I could not get down and so I’m bobbing along at the top of the water trying all the tricks I know, dumping air, getting water into the wetsuit, kicking down, but nothing works. I’m drifting away from the boat, (no line out) and so I signal to the boat that I need weight and start swimming against the strong current back to the boat to get the extra weight. The dive master jumps in and gives me an extra 3 lbs in my BC pocket and now I’m able with all the tricks to slowly start my descent.
The problem is with the strong current I’m now once again a ways behind the boat and the dive plan had been to move forward from the boat to the ‘pinacle’ of coral.
I’m descending and the visibility isn’t great. All I can see is the Dive master at the surface indicating that I should swim forward and I do that, eventually spotting some coral, I’d been over in the ‘deep blue’ at something like 90’
I move up the wall and meet up with the Dive Master who check in with me, and we head towards where the group should be. By the time we can see them about 40-50 feet away I realize that I’m already at half tank having spent all that time at the surface trying to get done then swimming into the current to get back.
I tell the DM and he asks if I want to go up and as at this point I’m quite tired from the fight so far, so I say yes. We head towards where the mooring line is without ever connecting with the main group, ascend on the line with a stop then up to the boat.
In the meantime, my wife has no idea where I am. She had gone in before me and saw the DM and the group all ignore the mooring line and go straight down, so she did the same and waited for me. She is with the main group and after a minute or two tells the DM that her buddy isn’t with her. But he doesn’t seem to think this is an issue. He starts to lead the group off on the dive leaving her the choice of going with them or waiting on her own for me, not knowing what was going on with me to the 2nd DM. She wisely made the choice to stay with the group. About 30 minutes in, they are back at the line and so she and one other diver who is getting a bit low on air, decide to go up rather than explore the sides. They come up and surface about 50 foot behind the boat. They start trying to swim to the boat but the strong current isn’t letting them. Eventually my DM who has been on the boat with me grabs his fins and jumps in with a line to help them back to the boat.
Once she is back on the boat we look at each other and start sharing our stories with each other. We are quickly deciding not to do the 2nd tank today. We told them on the boat that this was probably it for us for the day.
Once we were back on dry land we told them we were not going out for the 2nd tank, collected our own gear and headed back to our room to recover.
In 20+ years of diving we have never felt unsafe with a dive operation, until this experience.
We decided not to dive with them again, and instead found another operation (one that did have the same name as the resort and great reviews) and dived with them for the 2nd day of diving we had planned.
The cost of this experience was quite high. There is no price list on the wall here unlike we see in most dive shops.
All in Fiji Dollars we paid $210 each for the dive, $50 each for the equipment rental and a 3% CC fee. A total of $535.60 for 1 tank.
By way of comparison, our 2nd day was $700 all in for both of us for 2 tanks, equipment, and pickup and drop off from the resort. Much better value and we felt safe with them every minute.
翻译:我讨厌给出差评,但潜水是一件极其严肃的事情,所以我觉得自己必须这么做。
简而言之:
这次潜水体验让我们感觉很不安全。
尽管我事先告知了潜水教练我上一次的潜水情况,他们还是给我的配重不足。结果当我试图下潜时,强流把我从船边冲走了。
我的妻子则面临两难选择:是跟随领队的潜水教练下潜,还是原地等待我——可她根本不知道我在哪儿,而那位教练也并未照顾她。
此外,船上的两台引擎只有一台能正常运转。与其他当地潜水店相比,这里的潜水体验更棒且性价比更高
我们计划在Koro Sun度假村住5晚。作为各自都有100多次潜水经历的潜水爱好者,我们一直期待着能首次在斐济潜水。最初的5晚我们将入住这里,之后再去另一座岛屿继续待5晚。
我们查阅了各类评价,发现有一家以度假村命名的潜水店口碑颇佳,读后我们也就放心了。
出行前我们主动联系了该店,告知他们我们的行程安排以及我们的需求。但始终没有得到回复。
周二我们抵达度假村并安顿下来后,便走到潜水店与他们聊聊潜水相关事宜。他们告诉我们,每天会进行三次潜水,时间分别是8:30、10:30和12:30,于是我们计划参加8:30和10:30的两场潜水。
我们询问需要几点到达,对方让我们8:15来。
于是周三早上8:10我们就到了店里,开始准备装备并签署免责协议。其他那些之前就和他们一起潜过水的潜水员们……我们到达时,他们正忙完手头工作,准备让我登上潜水艇。他们询问了我的配重需求,我告诉他们:上次潜水时我用的是超大号气瓶,配重为18磅;如果不用那个大气瓶的话,我则需要20磅的配重。
他们觉得这个重量有些过多,但表示会先给我18磅的配重,如果我还需要更多的话他们也会再提供额外的配重块。
他们把配重块放入潜水服内置的口袋中并固定好。或许我该检查一下,但当时我正在检查其他装备。随后我们全部下船,回到店里听取简要说明。我们习惯于在离开码头前在船上听取讲解,所以这次也没什么问题。他们告诉我们,船会停泊在一块珊瑚“尖塔”的顶部,我们要下潜到35到40英尺深的地方进行探索,之后前往深蓝色海水所在的边缘处观察珊瑚尖塔的侧面,最后再返回停泊点进行安全停留并上浮。这次行程中有两名潜水长,其中一人负责照看我们俩,另一人则带领潜水。我们询问了当前的水流情况,得到的答复是“水流很好”,“正是靠这样的水流我们才能看到各种景观”。我们的装备早已在前方准备好;抵达潜水点后,其他潜水员们先依次连接上早上的潜水绳索。我的妻子是倒数第二个下水的,我是最后一个。当时水流很急,而我的配重又不足。我无法下潜,只能漂浮在水面,试着用尽所有我能想到的办法:排出气囊里的空气、让水进入潜水服、用力踢腿,但都无济于事。我正逐渐远离船只(此时没有拉绳相连),于是向船发出信号,表示需要增加配重。接着我逆着强劲的水流游回船边去拿额外的配重物。潜水长也跳下水来,在我的浮力调节背心口袋里又加了3磅重的配重。有了这些帮助后,我终于能够借助各种技巧慢慢下潜了。问题在于水流太强——我现在又远远落在船只后方了。原本的潜水计划是从船边游向珊瑚群的“顶端”。
我正在下潜,但能见度并不好。我只能看到水面上的潜水长示意我向前游,于是我照做,最终看到了一些珊瑚;当时我身处约90英尺深的“深蓝水域”中。
我沿着海底岩壁向上游,与前来查看我情况的潜水长会合。我们朝队伍所在的方向游去。当我看到他们就在大约40到50英尺外时,我才意识到自己的氧气瓶只剩半箱了——因为我一直在水面上费劲地完成任务,之后又逆着水流游回来。
我把情况告诉了潜水长,他问我是否要上浮。此时我已因之前的战斗而疲惫不堪,于是答应了。我们朝着系泊绳的方向游去,但始终没能与大部队会合。沿着绳索向上攀爬,直到到达小船处。
与此同时,我的妻子完全不知道我在哪儿。她比我先进去,看到地下城主和其余玩家都无视系船绳直接下潜,于是她也照做并等我。她现在和大部队在一起,一两分钟后便告诉地下城主说她的伙伴没跟上来。不过地下城主似乎并不觉得这是个问题。他开始带领团队下潜,同时让她自己决定是随大家一起下潜,还是独自留在原地等我——此时她还不知道我和第二位潜水长之间发生了什么。她明智地选择了跟随团队。大约30分钟后,他们回到了主潜水线处,于是她和另一位氧气量有些不足的潜水员决定上浮,而非继续探索四周。他们上浮后,在船后约50英尺处浮出了水面。他们试图游向船,但强大的水流把他们挡住了。最终,一直和我同在船上的潜导拿起脚蹼,带着绳索跳入水中,帮助他们回到船上。
她回到船上后,我们相视一笑,开始互相分享各自的故事。我们很快决定今天不再进行第二次潜水了。我们在船上告诉他们,对我们来说今天大概就到此为止了。回到陆地上后,我们告诉他们我们不会再去进行第二次潜水了,然后收拾好自己的装备,回到房间休息恢复。
在20多年的潜水生涯中,除了这次经历外,我们从未觉得任何一次潜水活动存在安全隐患。
我们决定不再与他们一起潜水,而是另找了一家潜水公司(这家公司名字也和度假村相同,且评价很好)。我们在原定的第二天按计划与他们一起进行了潜水。
这次经历付出的代价相当高昂。与大多数潜水店不同,这里墙上并没有价目表。
所有费用均以斐济元计算:每次潜水每人需支付210美元,设备租赁费每人50美元,另加3%的信用卡手续费。因此,使用一个气瓶的总费用共计535.60美元。
作为对比,第二天我们两人使用两个气瓶、租赁设备,并享受了从度假村往返的接送服务,总费用仅为700美元。性价比高得多,而且在整个过程中我们都感到非常安心。