Poor, unprofessional service
Smith’s Ferry Services的点评
点评:Email and phone number on website out of service. No response on FB/Messenger.
Website does not allow you to book a trip from VG to Anegada ahead of time. (“oh yeah we are working on that”)
Should have known better but showed up early Wednesday morning because we wanted to go to Anegada and every local we spoke to told us it would be fine. My party of 4 was singled out, despite being one of the first in line, and told the ferry was full. Glad we were not able to book ahead of time because we probably would still be told we could not get on the ferry(we had a noticeable difference in our appearance compared to everyone else) and probably would not have gotten a refund based on other reviews I read.
We ended up booking an air charter through Island Birds and had great service and a fun time on Anegada.
翻译:网站上的邮箱和电话已停用。Facebook/Messenger 上也没有任何回复。
网站不允许您提前预订从维吉尼亚州(VG)到阿内加达岛(Anegada)的行程。(“哦,是的,我们正在努力解决这个问题”)
我们早该知道的,但我们周三一大早就到了,因为我们想去阿内加达岛,我们联系的每个当地人都告诉我们可以。我们一行四人,尽管是排队最早的,却被挑出来,说渡轮已经满了。幸好我们没能提前预订,否则我们很可能还是会被告知无法上渡轮(我们的外貌和其他人有明显差异),而且根据我读过的其他评论,我们可能也无法获得退款。
我们最终通过 Island Birds 预订了包机,在阿内加达岛(Anegada)享受到了优质的服务,玩得很开心。