旅行
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eqo31
Beware petty tyrants in waterpark
大狼小屋的点评
点评：Great Wolf Lodge has always been about making trade offs.
It’s very well optimized to extract as much money as it can, from tiers of upselling to nickel and dime-ing at every corner. But in exchange, you get an indoor waterpark! The only place you can enjoy aquatic fun in the dreary days of the Pacific Northwest.
The park itself is dated, but periodic additions to storefronts and decor keep things mostly reasonable. Did I mention, but you get an indoor waterpark!
The trade off always was, we happily paid. And then overpaid on the adds on, the food, the parking, the kitschy experiences. And we got to enjoy the waterpark.
Unfortunately, there’s simultaneously a shortage in staff, and a drop in the quality of staff. My experience has been that great wolf lodge has gone from bored high schoolers to people who actively despise watching customers have fun.
This most recent trip, water slides were understaffed to the point lines built to 30 minutes per ride, with one individual running two slides back and forth. If this was fast, fine. But the reality was the green light was on most of the time waiting for staff while the lines built up.
But the most memorable experience was after a long 30 minute wait to the top, the staff ripped the height wrist band off our kid saying he wasn’t tall enough. The ruler was literally against the wall, but this staff member insisted looking down towering over our kid, which creates an angle effect that makes a kid look short. This staff member refused to bend down to look at the ruler straight on, claiming it doesn’t matter. We ended up having to leave the water park, getting our kid remeasured, to get his wrist band back. An hour lost total because of a power trip.
As a parent, I completely appreciate and understand the importance of safety. However, my concern isn’t one of safety. It’s one where power tripping staff with too much ego and not enough geometry can ruin your kids day. At that point, the trade off is no longer worth it.
It’s very well optimized to extract as much money as it can, from tiers of upselling to nickel and dime-ing at every corner. But in exchange, you get an indoor waterpark! The only place you can enjoy aquatic fun in the dreary days of the Pacific Northwest.
The park itself is dated, but periodic additions to storefronts and decor keep things mostly reasonable. Did I mention, but you get an indoor waterpark!
The trade off always was, we happily paid. And then overpaid on the adds on, the food, the parking, the kitschy experiences. And we got to enjoy the waterpark.
Unfortunately, there’s simultaneously a shortage in staff, and a drop in the quality of staff. My experience has been that great wolf lodge has gone from bored high schoolers to people who actively despise watching customers have fun.
This most recent trip, water slides were understaffed to the point lines built to 30 minutes per ride, with one individual running two slides back and forth. If this was fast, fine. But the reality was the green light was on most of the time waiting for staff while the lines built up.
But the most memorable experience was after a long 30 minute wait to the top, the staff ripped the height wrist band off our kid saying he wasn’t tall enough. The ruler was literally against the wall, but this staff member insisted looking down towering over our kid, which creates an angle effect that makes a kid look short. This staff member refused to bend down to look at the ruler straight on, claiming it doesn’t matter. We ended up having to leave the water park, getting our kid remeasured, to get his wrist band back. An hour lost total because of a power trip.
As a parent, I completely appreciate and understand the importance of safety. However, my concern isn’t one of safety. It’s one where power tripping staff with too much ego and not enough geometry can ruin your kids day. At that point, the trade off is no longer worth it.
翻译：Great Wolf Lodge 一直都在做权衡。
它非常优化，可以从层层追加销售到处处讨价还价，尽可能多地赚钱。但作为交换，您将获得一个室内水上乐园！这是您在太平洋西北地区沉闷的日子里享受水上乐趣的唯一地方。
公园本身已经过时了，但店面和装饰的定期增加使情况基本合理。我有没有提到，但您得到的是一个室内水上乐园！
权衡总是，我们很乐意付钱。然后在附加服务、食物、停车、俗气的体验上多付了钱。而我们却可以享受水上乐园。
不幸的是，员工短缺，员工素质下降。我的经验是，Great Wolf Lodge 已经从无聊的高中生变成了积极鄙视看顾客玩乐的人。
最近一次的这次旅行中，水滑梯人手不足，以至于每次滑行都要排队 30 分钟，一个人来回滑两个滑梯。如果这样快，那就好了。但现实情况是，在排队的过程中，大部分时间绿灯都亮着，等待工作人员。
但最难忘的经历是，经过 30 分钟的漫长等待后，工作人员扯掉了我们孩子的身高腕带，说他不够高。尺子就靠在墙上，但这位工作人员坚持低头看着我们的孩子，这造成了一种角度效果，让孩子看起来很矮。这位工作人员拒绝弯下腰直视尺子，声称这无关紧要。我们最终不得不离开水上乐园，重新测量我们的孩子，拿回他的腕带。因为一次用力过猛，总共损失了一个小时。
作为家长，我完全理解安全的重要性。然而，我担心的不是安全问题。这是一种权力过大、自负且缺乏几何知识的员工会毁掉你孩子的一天。到那时，这种权衡就不再值得了。
它非常优化，可以从层层追加销售到处处讨价还价，尽可能多地赚钱。但作为交换，您将获得一个室内水上乐园！这是您在太平洋西北地区沉闷的日子里享受水上乐趣的唯一地方。
公园本身已经过时了，但店面和装饰的定期增加使情况基本合理。我有没有提到，但您得到的是一个室内水上乐园！
权衡总是，我们很乐意付钱。然后在附加服务、食物、停车、俗气的体验上多付了钱。而我们却可以享受水上乐园。
不幸的是，员工短缺，员工素质下降。我的经验是，Great Wolf Lodge 已经从无聊的高中生变成了积极鄙视看顾客玩乐的人。
最近一次的这次旅行中，水滑梯人手不足，以至于每次滑行都要排队 30 分钟，一个人来回滑两个滑梯。如果这样快，那就好了。但现实情况是，在排队的过程中，大部分时间绿灯都亮着，等待工作人员。
但最难忘的经历是，经过 30 分钟的漫长等待后，工作人员扯掉了我们孩子的身高腕带，说他不够高。尺子就靠在墙上，但这位工作人员坚持低头看着我们的孩子，这造成了一种角度效果，让孩子看起来很矮。这位工作人员拒绝弯下腰直视尺子，声称这无关紧要。我们最终不得不离开水上乐园，重新测量我们的孩子，拿回他的腕带。因为一次用力过猛，总共损失了一个小时。
作为家长，我完全理解安全的重要性。然而，我担心的不是安全问题。这是一种权力过大、自负且缺乏几何知识的员工会毁掉你孩子的一天。到那时，这种权衡就不再值得了。
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