点评:Not a great experience for us
969655205
I had misgivings during the booking process because Pave was dismissive (especially when I asked about life jackets) and quite arrogant. Each time I asked a question he would address the man in our party of three.
Antonio was our skipper on a full day private tour and though he was pleasant enough, only when we were at sea did we discover he speaks zero English. That meant we got no information about Brac, Omis, the lagoon or any interaction which (other trustpilot reviewers said was a highlight) would make for a more enjoyable experience. We could have been anywhere in the world for all we learnt about where we visited.
Most importantly, from a safety point of view, I think it is highly irresponsible of Pave to assign a non English speaking skipper, because in the event of an emergency he can give us no safety instruction. As it turned out, on the return journey it was very choppy (obviously no-one's fault) and my 13 year old daughter was absolutely terrified. Antonio did not slow down, did not show any concern for the terror of my child (rushing to be back on time), who was hanging on to me with her head under a towel, later telling me she thought she was going to die. He just went flying over every wave, the bumpiest journey I've ever had and I needed a physio for my back, when I got home. Not to mention the bruises I and my daughter sustained trying to hold on to the railing so as not to fall off the seats (image).
I suggest there are so many boat operators to chose from and that you have a skipper that you can communicate with, especially if you are not regular sea people.
On the return, Pave, having spoken with Antonio, did not even respond when I indicated that it had not been the best experience. He just took the money. I returned to tell him that it was irresponsible and unsafe of him to provide a skipper who cannot communicate with us.
I've given 2 stars and not 1, because, the boat was clean (but not even a bottle of water is provided on a private tour), the stops were enjoyable and the lunch restaurant Pave recommended and booked was good.
翻译:对我们来说这不是一次很好的体验
969655205
在预订过程中,我心存疑虑,因为 Pave 很不屑(尤其是当我问到救生衣时),而且相当傲慢。每次我问问题时,他都会对我们三人组中的那个男人说话。
Antonio 是我们全天私人旅行的船长,虽然他很友善,但直到我们在海上时才发现他不会说英语。这意味着我们没有得到有关 Brac、Omis、泻湖或任何互动的信息(其他 trustpilot 评论者说这是亮点),这些互动会让体验更加愉快。我们本来可以在世界上任何地方了解我们参观过的地方。
最重要的是,从安全的角度来看,我认为 Pave 指派不会说英语的船长是非常不负责任的,因为在紧急情况下,他无法给我们提供任何安全指导。事实证明,回程时海浪非常颠簸(显然不是任何人的错),我 13 岁的女儿非常害怕。Antonio 没有放慢速度,对我孩子的恐惧(急于按时返回)没有表现出任何关心,她用毛巾盖着头紧紧抱住我,后来告诉我她以为自己要死了。他只是飞过每一个波浪,这是我经历过的最颠簸的旅程,当我回到家时,我需要背部理疗。更不用说我和女儿为了不从座位上掉下来而试图抓住栏杆而造成的瘀伤(图片)。
我建议有这么多的船只操作员可供选择,并且您有一个可以与之交流的船长,特别是如果您不是经常出海的人。
在回程时,Pave 已经和 Antonio 谈过了,当我表示这不是最好的体验时,他甚至没有回应。他只是收了钱。我回去告诉他,他安排一个不能和我们沟通的船长是不负责任和不安全的。
我给了 2 星而不是 1 星,因为船很干净(但私人旅行中甚至连一瓶水都不提供),停靠很愉快,Pave 推荐和预订的午餐餐厅也很好。