点评:I booked Vikara for my family with Airbnb, the booking was 10 day before I always want to make shure the place is ready for us, I wrote to the host and ask a couple of questions and everything was in place.
5 days before the booking they call me telling me that the place was not available because the owner was using that suite that has a open kitchen, living room and dining table. They offer to change for a room instead even to rooms with was not good for me because my 12 year daughter can not sleep alone in a room and we needed a place to cook.
The co host wanted to help but the owner did not offer a solution telling me that those are the options, I told them that did not agree so the just cancel my reservation.
I always like to book with a serious hotel and Vikara looked great with those expensive treats but they simplify ruin my vacations, it was so irresponsible to advertise a place that they do not have because the owner was using it such a bad experience.
I hope this do not happed to anyone by booking this place
翻译:我通过 Airbnb 为我的家人预订了 Vikara,预订是在 10 天前,我一直想确保这个地方已经为我们准备好了,我写信给房东并问了几个问题,一切都准备就绪。
预订前 5 天,他们打电话给我,告诉我这个地方不可用,因为业主使用的是带开放式厨房、客厅和餐桌的套房。他们提出换一个房间,甚至换到对我来说不太好的房间,因为我 12 岁的女儿不能独自睡在一个房间里,而且我们需要一个做饭的地方。
共同房东想提供帮助,但业主没有提供解决方案,告诉我这些都是选择,我告诉他们不同意,所以就取消了我的预订。
我总是喜欢预订一家正规的酒店,维卡拉看起来很棒,有那些昂贵的款待,但它们简化了我的假期,为他们没有的地方做广告是非常不负责任的,因为业主使用它的经历非常糟糕。
我希望预订这个地方的人不会遇到这种情况