点评:Me and my wife were booking a ticket with Interislander for a trip at 6:45 a.m.. We were sure to take the ferry. Our ferry was cancelled and we got a ticket for a ferry around 08:30.
In this case we would be in Picton around 12:00 a.m. midnight. I checked the hotels in Picton, there were no hotel available and we wouldn’t get a car or ride to our booked honeymoon stay in Nelson.
Because we spend a lot of money for our hotel and rental car, I ask for a refund.
Answer: no, I’m responsible for that.
Obviously while the booking there is not mentioned that even Interislander is cancelling the ferry, I don’t get a refund.
I will nobody recommend to book such a uncooperative company. Better to take bluebridge. We had with them this case and they gave us the refund. Never again!
Martin
翻译:我和妻子在 Interislander 订了一张早上 6:45 的旅行票。我们确定要坐渡轮。我们的渡轮被取消了,我们拿到了一张 08:30 左右的渡轮票。
在这种情况下,我们将在午夜 12:00 左右到达皮克顿。我查看了皮克顿的酒店,没有空房,我们无法乘车或搭车前往我们预订的尼尔森蜜月住宿地。
因为我们在酒店和租车上花了很多钱,所以我要求退款。
答案:不,我对此负责。
显然,虽然那里的预订没有提到即使 Interislander 也取消了渡轮,但我没有得到退款。
我不会推荐任何人预订这样一家不合作的公司。最好选择 bluebridge。我们和他们打过交道,他们给了我们退款。再也不来了!
马丁