旅行
账户
Sean M
Bad follow-up bike service
Cycle Fiesta的点评
点评：We went with our friends for a cycling trip to Mallorca. The cycling terrain is amazing in Mallorca as were the people. On the first day of riding, i had issues with the tires on my road bike. They were badly worn...in fact, they were worn through to the fabric in one place and the rubber was so worn that the tires were no longer round but were squared off. We were on 80 km riding days with huge sustained downhill portions, so I was worried about the tire blowing on one of these steep downhills. I called into Cycle Fiesta to see what I needed to do to get the tire replaced. I was advised that the bald spot must be my fault from abuse and that the tire replacement was my expense. I explained that I am 63 years old and not abusive to gear. Its a small expense, but it is the point of the matter that grates me. I have used other cycle tour companies in Europe and have never experienced this before. I cannot recommend this company.
翻译：我们和朋友一起去马略卡岛骑自行车旅行。马略卡岛的骑行地形和人都很棒。在骑行的第一天，我的公路自行车的轮胎就出现了问题。它们磨损严重……事实上，它们在一个地方磨损到了织物，橡胶磨损严重，轮胎不再是圆形的，而是方形的。我们每天骑行 80 公里，下坡路段很长，所以我担心轮胎会在其中一个陡峭的下坡处爆胎。我打电话给 Cycle Fiesta，看看我需要做什么才能更换轮胎。他们告诉我，那个秃斑一定是我滥用造成的，轮胎更换费用由我承担。我解释说，我 63 岁了，不会滥用装备。这是一笔小费用，但问题的关键让我很恼火。我在欧洲使用过其他自行车旅游公司，从未遇到过这种情况。我不推荐这家公司。
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