旅行
账户
Tripadvisor用户
Absolutely SHOCKING!
Myoka Salini Spa的点评
点评：I recently stayed at the Salini Hotel and had booked a manicure and pedicure combo for two (for me and my maid of honour) MONTHS in advance in preparation for my wedding day. Despite nobody responding to my booking query via email (which I got from their website) I got somebody else, a resident in Malta, to call the hotel/spa and to book directly, which they got a response for and a confirmation of booking. A little peeved, I let this slide as I had other stressors with regards to wedding planning from abroad already.
On the morning of my wedding (29th May 2022 - if you want to check your records to verify that I actually had this appointment), I turned up with my maid of honour to the spa. We were greeted by two lovely members of staff who then tended to our manicure and pedicure. Their kindness/friendliness and the generous glass of prosecco given (as listed in the package) was about the only positive thing out of the entire experience.
Like I said, we booked MONTHS in advance, yet there were only TWO nail polish colours available for us to choose from - bright pink and dark red! None of these colours were up to scratch as NEITHER would go with my wedding dress. I was expecting a range of colours for me to choose from. The excuse we got was that they had ordered new nail polishes since the stock was taken to the other Myoka Spa. Luckily, my maid of honour had 2 pots of nail polish with her in her suitcase that would fit with my dress better. The ladies then proceeded to paint our nails with OUR OWN POTS OF NAIL POLISH!
This to me was absolutely UNACCEPTABLE given that I paid 200 EUROS for this service and also, as mentioned before, I booked MONTHS in advance (ample notice for ordering nail polish and having a sufficient range of colours available for the customer/bride to choose from)!
In the end, I did pay the 200 euros (do check your records if you don't believe me!) as I did not want to dwell and argue about this on the day of my wedding! Even if this had not been my wedding day, it would still simply be unacceptable given the cost of it all! Had it not been my wedding day, NO WAY would I have agreed to pay 200 euros for somebody using MY OWN nail varnish to paint my nails.
I would appreciate a response to this review and would hope that there would be further compensation for this SHOCKING service! (Again, do check your records to verify this!)
On the morning of my wedding (29th May 2022 - if you want to check your records to verify that I actually had this appointment), I turned up with my maid of honour to the spa. We were greeted by two lovely members of staff who then tended to our manicure and pedicure. Their kindness/friendliness and the generous glass of prosecco given (as listed in the package) was about the only positive thing out of the entire experience.
Like I said, we booked MONTHS in advance, yet there were only TWO nail polish colours available for us to choose from - bright pink and dark red! None of these colours were up to scratch as NEITHER would go with my wedding dress. I was expecting a range of colours for me to choose from. The excuse we got was that they had ordered new nail polishes since the stock was taken to the other Myoka Spa. Luckily, my maid of honour had 2 pots of nail polish with her in her suitcase that would fit with my dress better. The ladies then proceeded to paint our nails with OUR OWN POTS OF NAIL POLISH!
This to me was absolutely UNACCEPTABLE given that I paid 200 EUROS for this service and also, as mentioned before, I booked MONTHS in advance (ample notice for ordering nail polish and having a sufficient range of colours available for the customer/bride to choose from)!
In the end, I did pay the 200 euros (do check your records if you don't believe me!) as I did not want to dwell and argue about this on the day of my wedding! Even if this had not been my wedding day, it would still simply be unacceptable given the cost of it all! Had it not been my wedding day, NO WAY would I have agreed to pay 200 euros for somebody using MY OWN nail varnish to paint my nails.
I would appreciate a response to this review and would hope that there would be further compensation for this SHOCKING service! (Again, do check your records to verify this!)
翻译：我最近住在 Salini 酒店，并提前为我和我的伴娘预订了两个人的修指甲和修脚组合，为我的婚礼做准备。尽管没有人通过电子邮件回复我的预订查询（我从他们的网站上获得），但我还是让其他人（马耳他的居民）致电酒店/水疗中心并直接预订，他们得到了回复和预订确认。有点恼火，我放任不管，因为我已经有来自国外的婚礼策划方面的其他压力。
在我婚礼的那天早上（2022 年 5 月 29 日——如果你想检查你的记录以确认我确实有这个约会），我和我的伴娘出现在水疗中心。我们受到了两位可爱的工作人员的欢迎，他们随后为我们修指甲和修脚。他们的善良/友善和慷慨的普罗赛克酒（如包装中所列）是整个体验中唯一积极的事情。
就像我说的，我们提前几个月预订了，但只有两种指甲油颜色可供我们选择——亮粉色和深红色！这些颜色都达不到要求，因为它们都不适合搭配我的婚纱。我期待有多种颜色供我选择。我们得到的借口是，自从库存被带到另一个 Myoka Spa 后，他们订购了新的指甲油。幸运的是，我的伴娘在她的手提箱里有两罐指甲油，更适合我的衣服。然后女士们开始用我们自己的指甲油罐涂指甲！
这对我来说是绝对不能接受的，因为我为这项服务支付了 200 欧元，而且，如前所述，我提前预订了 MONTHS（订购指甲油的充分通知，并有足够的颜色可供客户/新娘选择） ）！
最后，我确实支付了 200 欧元（如果你不相信我，请检查你的记录！）因为我不想在婚礼当天纠缠和争论这个！即使这不是我的结婚日，考虑到这一切的代价，这仍然是无法接受的！如果不是我的婚礼那天，我绝不会同意支付 200 欧元让某人使用我自己的指甲油来涂我的指甲。
我将不胜感激对这篇评论的回应，并希望对这项令人震惊的服务有进一步的补偿！ （再次，请检查您的记录以验证这一点！）
在我婚礼的那天早上（2022 年 5 月 29 日——如果你想检查你的记录以确认我确实有这个约会），我和我的伴娘出现在水疗中心。我们受到了两位可爱的工作人员的欢迎，他们随后为我们修指甲和修脚。他们的善良/友善和慷慨的普罗赛克酒（如包装中所列）是整个体验中唯一积极的事情。
就像我说的，我们提前几个月预订了，但只有两种指甲油颜色可供我们选择——亮粉色和深红色！这些颜色都达不到要求，因为它们都不适合搭配我的婚纱。我期待有多种颜色供我选择。我们得到的借口是，自从库存被带到另一个 Myoka Spa 后，他们订购了新的指甲油。幸运的是，我的伴娘在她的手提箱里有两罐指甲油，更适合我的衣服。然后女士们开始用我们自己的指甲油罐涂指甲！
这对我来说是绝对不能接受的，因为我为这项服务支付了 200 欧元，而且，如前所述，我提前预订了 MONTHS（订购指甲油的充分通知，并有足够的颜色可供客户/新娘选择） ）！
最后，我确实支付了 200 欧元（如果你不相信我，请检查你的记录！）因为我不想在婚礼当天纠缠和争论这个！即使这不是我的结婚日，考虑到这一切的代价，这仍然是无法接受的！如果不是我的婚礼那天，我绝不会同意支付 200 欧元让某人使用我自己的指甲油来涂我的指甲。
我将不胜感激对这篇评论的回应，并希望对这项令人震惊的服务有进一步的补偿！ （再次，请检查您的记录以验证这一点！）
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
