点评:Buyers BEWARE! Find another outing!
I first visited the Jackson location in May 2021. Took my sister out and surprised her for her birthday. The show was very funny, but the service was awful. It was mandatory that you buy 2 items as well which was fine, but the food was cold, the drinks was watered down, and server wasn't prompted.
Fast forward to 4/15/2022. I decided to give them another try. I bought 5 more tickets & Took the girls, thinking that my first experience was just bad luck. But nooooo it was worse. Tickets for 7:30pm, didn't get through the door til 8pm. One server to 3 rows of tables seating about 4 people to a table. So, she's got a handheld going from table to table taking orders sending each order to the kitchen. No runners to deliver food, you have to wait until she finishes. She goes & get drinks and food. It's been sitting in the kitchen waiting, by the time it reaches your table it's cold. The bad service ruined my comedy experience. I asked and paid the check and left before the show was over. The management was walking around like somebody owes him something . We get close to the door and was chased down by a server asking us did we have a ticket to leave. I guess they was making sure we spent money and paid for the two items. I gave her that ticket so fast and got out of there. As soon as I got in the car. I blocked all their emails notifications from them. I don't care if they have the best comedy show in the world, I will never go back there again. They need a complete overhaul, starting with management, because they do have great Comedians.
翻译:买家当心!寻找另一个郊游!
我于 2021 年 5 月首次访问了杰克逊的所在地。带我妹妹出去,给她一个生日惊喜。这个节目很有趣,但服务很糟糕。您还必须购买 2 件商品,这很好,但是食物是冷的,饮料是淡化的,并且没有提示服务器。
快进到 2022 年 4 月 15 日。我决定再试一次。我又买了 5 张票 & 带了女孩,以为我的第一次经历只是运气不好。但是不,更糟。晚上7:30的票,直到晚上8点才进门。一台服务器到 3 排桌子,一张桌子可容纳 4 人。因此,她有一个手持设备,可以从一张桌子到另一张桌子接受订单,并将每份订单发送到厨房。没有人送饭,你得等她送完。她去拿饮料和食物。它一直坐在厨房里等待,当它到达你的餐桌时它已经冷了。糟糕的服务毁了我的喜剧体验。我询问并支付了支票,然后在演出结束前离开了。管理层四处走动,就像有人欠他什么一样。我们靠近门,被服务员追了上来,问我们有没有离开的票。我猜他们是在确保我们花钱并为这两件物品付款。我很快就给了她那张票然后离开了那里。我一上车。我屏蔽了他们所有的电子邮件通知。我不在乎他们是否有世界上最好的喜剧表演,我永远不会再回到那里。他们需要彻底改革,从管理层开始,因为他们确实有很棒的喜剧演员。