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Leslie G
Buyer BEWARE of invisible seating.
Coca-Cola Roxy的点评
点评：I purchased a ticket for a reserved seat, which from the website appeared to be a "front row" balcony seat. It wasn't necessarily close to the stage, rather in the back half of the theatre, but it appeared to be on the rail, seated. I paid more than usual to be able to SIT and to be able to SEE the Red Clay Strays. Right on the rail!! I was so psyched for this event, as I had seen them several other times in general admission and stood for 4 to 5 hours for those. I was ready to have a seat and a great view of my favorite band. MUCH to my surprise, the Roxy apparently has a money-making game whereby they sell "box seats" (tables with three chairs) IN FRONT OF THE PICTURED SEATS THAT LEAD YOU TO BELIEVE YOU ARE ON THE ACTUAL BALCONY RAILING. Fun to find out that I had multiple tables of three people in front of my balcony railing seat. Strategically placed so as to make sure that if I wanted any view of the stage, I had to STAND. Back to the game...these seats are not shown on the seating chart when you are purchasing tickets. These seats are ONLY sold day-of-the-show, on a first come, first served basis for $200 EXTRA PER SEAT - that is, on top of your already paid-for ticket price. $600 per table to suddenly be in front of all of the people who only thought they had railing seats. I know this ONLY because I asked an usher what the deal was, why my railing, higher-cost seat was not actually on the railing. She was very nice and explained that this "confusion" happens frequently, and it's just something the venue does as guests are allowed in. I expressed my extreme dismay at this BS of a seating nightmare, and she offered to get a supervisor, who was also very nice. She asked if I would consider sitting in the ADA section; I explained that I had several medical conditions that really made it difficult to stand for extended periods of time, and that I really couldn't just stand without something to lean on. She took me over to some rows of seats at the back of the theatre, calling them ADA seats. They were actually in the rows behind the gated ADA section, with an aisle between myself and the gated section. Nothing to hold onto or lean on if I had wanted to stand to see, and all I got was intermittent views of half or one quarter of the stage at any given time. I literally started crying and couldn't stop. Yeah, crazy, right? But it was just such a horrible outcome as opposed to what I had so looked forward to. It was rude and unnecessary, and it was all about the $$$. Never will I ever spend money to attend anything at this venue. Buyer BEWARE.
翻译：我买了一张预留座位的票，从网站上看，这是一张“前排”阳台座位。它不一定靠近舞台，而是在剧院的后半部分，但它似乎在栏杆上，是座位。我付了比平时更多的钱，以便能够坐下来，能够看到 Red Clay Strays。就在栏杆上！！我对这次活动非常兴奋，因为我以前在普通门票上看过他们好几次，而且为了看这些演出站了 4 到 5 个小时。我准备好坐下来，欣赏我最喜欢的乐队的精彩表演。令我惊讶的是，Roxy 似乎有一个赚钱的游戏，他们在图片中的座位前面出售“包厢座位”（带三把椅子的桌子），让你相信你是在真正的阳台栏杆上。有趣的是，我发现我的阳台栏杆座位前面有多张三人桌。座位位置经过精心设计，以确保如果我想看舞台，就必须站着。回到游戏...购买门票时，这些座位不会显示在座位表上。这些座位仅在演出当天出售，先到先得，每个座位需额外支付 200 美元 - 也就是说，在您已经支付的票价之上。每张桌子 600 美元，突然间就站在所有以为自己有栏杆座位的人面前。我之所以知道这一点，只是因为我问过引座员是怎么回事，为什么我的栏杆座位，也就是更贵的座位实际上不在栏杆上。她非常好，解释说这种“混乱”经常发生，这只是场地允许客人进入时所做的事情。我对这种糟糕的座位噩梦表示极度沮丧，她提出找一位主管，这位主管也非常好。她问我是否愿意考虑坐在 ADA 区；我解释说，我有几种疾病，很难长时间站立，如果没有东西可以依靠，我真的站不起来。她带我去了剧院后排的几排座位，称它们为 ADA 座位。它们实际上位于 ADA 门控区后面的几排座位上，我和门控区之间有一条过道。如果我想站着看，没有东西可以抓住或依靠，我只能断断续续地看到舞台的一半或四分之一。我真的开始哭了，停不下来。是的，疯了吧？但结果太糟糕了，与我所期待的完全相反。这很粗鲁，没有必要，而且只为了钱。我永远不会花钱去这个场地看任何演出。买家要小心。
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