旅行
账户
Leigh_fae_Scotland
Poor customer service - went elsewhere
The Tain Pottery的点评
点评：Keen to support local businesses and buy handmade items, we visited to buy some pottery. We left with nothing due to poor customer service. The building was cold, as was the welcome. There was no greeting or simple hello from the man at the desk when we came in. A customer in front of us was being served and after their purchase was complete the man who worked there continued to engage in a lengthy conversation with them. I appreciate small businesses are not express supermarkets but this exchange took a long time and we were not acknowledged at all despite it being clear we were waiting. It felt rude and hostile and we felt unwelcome. It was a dismal and disappointing experience. We left and instead bought beautiful items at ANTA Pottery where the experience was completely different - the space was warm and welcoming, and the service was professional and friendly.
翻译：我们热衷于支持当地企业并购买手工制品，因此来这里买了一些陶器。但由于糟糕的客户服务，我们一无所获。大楼很冷清，欢迎仪式也很冷清。我们进来时，前台的工作人员没有问候我们，也没有向我们打招呼。我们前面的一位顾客正在接受服务，在他们买完东西后，那里的工作人员继续与他们进行了长时间的交谈。我知道小企业不是快速超市，但这种交流花了很长时间，尽管我们显然在等待，但他们根本没有理会我们。这让人感觉很粗鲁，很不友好，我们觉得自己不受欢迎。这是一次糟糕而令人失望的经历。我们离开了，转而去 ANTA Pottery 买了一些漂亮的物品，那里的体验完全不同——这里温暖而热情，服务专业而友好。
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