点评:We have been using peak adventure for numerous years. Over this time we have seen it dramatically reduce in size due to the new bike shop which has taken over 1/4 of the room
Standards have also slipped. We arrived today and ordered food. Food came however order was wrong- the cook showed me the ticket to which she said she had completed the order as instructed. It clearly stated a side of chips to which she started to argue the point however was there in black and white so said she would do them- noticed another item I had been charged twice, fair enough they were busy, got the refund.
Noticed my clotted cream was out of date by a month- took this to the counter, the young girl apologised and said she will go and get another. She came back with the covering of the pot removed- suspiciously I asked to see the pot cover so which she said the cook had thrown it away. The cook then came out and rudely stated “we freeze them which we can legally do” I said so why not put a sign up so people are aware. She said “we can legally do this” so I said I’m not arguing and I went back to my table.
The kids had fun but the food is lacking and the cook is rude. Other staff were just children. Doesn’t give a good impression.
Don’t offer so much if you can’t keep up with the quality.
翻译:我们已经使用 Peak Adventure 很多年了。这段时间,由于新开的自行车店占据了超过四分之一的房间,餐厅规模急剧缩小。
标准也下降了。我们今天到店点了餐。食物来了,但订单错了——厨师给我看了小票,说她已经按照指示完成了订单。小票上明明写着一份薯条,她开始跟我争论,但小票上白纸黑字写着薯条,所以她就照做了。我发现另一项菜品被收了两次钱,还好他们当时很忙,我得到了退款。
我发现我的凝脂奶油过期了一个月——我拿到柜台,柜台小姐道了歉,说她会去再买一份。她回来时,锅盖已经揭开了——我心存疑虑,要求看一下锅盖,她说是厨师扔掉的。然后厨师出来,粗鲁地说:“我们冷冻了,这是合法的。”我说,那为什么不贴个牌子让人们知道呢。她说“我们这样做合法”,于是我表示我不想争辩,然后回到了自己的餐桌。
孩子们玩得很开心,但食物质量很差,厨师也很粗鲁。其他员工也都是孩子。这给人的印象很不好。
如果质量跟不上,就不要提供太多。