点评:Wed 7/30/25: Shocking! bad service provided by male — obviously new to hospitality industry & bartending “free-poured” lots of vermouth into a shaker filled with vodka to make a classic martini. — I noticed and said, “that’s not vermouth is it?” His reply, “yes.”
Mine, “oh! You just wave it over, meaning put little in— I stated my career was spent in F&B after he stated the “recipes call for…” I said, “we didn’t make it that way where I worked or patronized…” Bartender dramatically throws all contents of shaker into sink & told me “to leave!” “I will not tolerate anyone being rude to me”
I said, “Are you kidding?! All I said was we didn’t make a martini that way & I didn’t like all that vermouth & I just said my career…”
His final reply, “I don’t give a sh—it— what you did for a living & leave!”
Professional servers & owners know to create friendly environment & never allow employees to bash customers. Employees do not get defensive, are good listeners & —make things right for their customers. —
This was a fireable event.
If you think otherwise, own, work, patronize a dirty dive bar. Taps supposedly is not, yet actions by bartender prove otherwise.
Abt 40 yr-old male tells senior-citizen female to “leave!” After she states basic facts. Oh! She was alone— no personal witness— Would he have behaved this way if her husband was there?
What would International customers think?
Owners want business =$ then —treat others as you would want to be treated yourself. Be kind. Employ knowledgeable staff. Negative word to mouth spreads quickly. It’s moving now!
Negative score!
翻译:2025年7月30日,星期三:令人震惊!一名男士的服务如此糟糕——显然他是餐饮业的新手,调酒师“随意倒”了大量苦艾酒到装满伏特加的摇酒壶里,调制出一杯经典的马提尼。——我注意到了,问道:“那不是苦艾酒吧?”他回答说:“是的。”
我的回答是:“哦!你挥挥手就行了,意思是少放一点。”在他提到“食谱要求……”之后,我说我的职业生涯是在餐饮业度过的。我说:“我工作或光顾的地方可不是那样做的……”调酒师戏剧性地把摇酒壶里的所有东西都扔进水槽,并告诉我“离开!”“我不能容忍任何人对我无礼。”
我说:“你在开玩笑吧?!”我只是说我们不是那样做马提尼的,我不喜欢那种苦艾酒,我只是说了我的事业……”
他最后回复说:“我才不在乎你做什么,滚!”
专业的服务员和老板懂得营造友好的环境,绝不允许员工攻击顾客。员工不会自我防御,善于倾听,并且会为顾客做好事。——
这简直是一起可以被解雇的事件。
如果你不这么认为,那就去经营、工作、光顾一家肮脏的地下酒吧吧。据说,水龙头不应该被这样对待,但调酒师的行为却证明了事实并非如此。
一名约40岁的男性要求一位老年女性“离开!”在她陈述了基本事实之后。哦!她当时独自一人——没有亲眼目睹——如果她丈夫在场,他会这样做吗?
国际客户会怎么想?
老板想要生意=金钱——己所不欲,勿施于人。友善待人。雇佣知识渊博的员工。负面口碑传播速度很快。现在正在蔓延!
负分!