点评:My family and I decided to try this place out over the weekend. Most items were overpriced; however, we had a good time just browsing and ended up purchasing a few items. One of those items was a pin cushion that my daughter wanted.
When we arrived at the register to check out, the lady at the counter told us “I can’t sell this to you, I don’t know where it came from”. We had picked it up right across from the cash register and told her where we had gotten it. She proceeded to tell my daughter “That person would have the right information on the tag”. The lady acted angry at us like we had done something wrong, that their merchandise not being labeled correctly was a specific act that we did just to ruin this woman’s day.
My daughter felt she was being accused of something. On a Pincushion?? I’m talking about a pin cushion for a sewing kit, a little pin cushion!! The lady then flippantly told us “Hope it wasn’t important”. We paid for the rest of our items and left. Worst customer service interaction I have ever had.
翻译:我和家人决定周末去这家店看看。大多数商品都标价过高;不过,我们逛得很开心,最后买了几件商品。其中一件是我女儿想要的针垫。
当我们到达收银台结账时,柜台的女士告诉我们“我不能卖给你,我不知道它是从哪里来的”。我们在收银台对面拿起了它,并告诉她我们在哪里买到的。她接着告诉我女儿“那个人会有标签上的正确信息”。那位女士对我们很生气,好像我们做错了什么,他们的商品没有正确贴上标签是我们故意为之,就是为了毁了这个女人的一天。
我女儿觉得她被指控了。针垫??我说的是针线包的针垫,一个小针垫!!那位女士轻率地告诉我们“希望这不是什么重要的事情”。我们付了其余物品的钱就离开了。我经历过的最糟糕的客户服务互动。