点评:The ranger that gave us our tour was absolutely bias and horrible. She was NOT family friendly at all!!! We have been to this cave several times and done the scenic tour each time. We have always toured it with children under the age of 4 years old every time. It was never an issue to carry one of them part or all of the way since there are over 700 stair steps. When we initially bought our tour tickets we were only informed that we couldn’t use a backpack carrier which is understandable because of low ceilings. We were never told when purchasing the tickets that we couldn’t carry our 1 yr old up and down the stairs. When it came time for our tour the ranger giving the tour wanted our 1 year old to climb all the steps by himself and meanwhile keep pace with the tour group. By the second set she didn’t like the way we were holding his hand and assisting him down stairs so she had the child and I escorted out. Meanwhile there were other rules she had explicitly set for the entire group but did not follow through with or make those tourists be escorted out. The tour guide did not follow her own rules or execute them fairly. Plus she did not speak loud enough for everyone to hear. Such a disappointment.
翻译:带我们参观的护林员简直是偏见,简直糟糕透了。她根本不适合全家一起参观!!!我们去过这个洞穴好几次,每次都安排了观光游览。我们每次都带着4岁以下的孩子一起参观。因为洞穴有700多级台阶,所以抱着孩子走一段或全程都完全没问题。我们最初买门票的时候,只被告知不能使用背包,这也可以理解,因为洞顶很低。买票的时候,根本没告诉我们不能抱着1岁的孩子上下楼梯。到了我们参观的时候,带队的护林员希望我们1岁的孩子自己爬完所有的台阶,同时跟上团队的步伐。到了第二组,她不喜欢我们牵着他的手扶着他下楼梯的样子,所以她让人把我和孩子护送出去了。与此同时,她还明确规定了其他规则,但她并没有执行,也没有要求那些游客被护送出去。导游既不遵守自己的规定,也不公平地执行。而且她说话声音不够大,大家都听不清楚。真是令人失望。