点评:I spent 1-hour buying a ticket and entering the park; I spent more hours waiting in the lines which took at least 1-2hour/each attraction. It is impossible to finish one park in one day. Especially the worst staff was at Tiana's Bayou Adventure. They do not warn anyone about loose stuff (like eyeglasses, hats etc) My hat flew and I immediately noticed them but they said "they cannot check. It is gone under the water" How could they know if it is gone underwater without checking it. They told me to report the lost-found guest services which I have done. It was another bad experience. After waiting for me for 2 2weeks they responded "sorry" even though they have not made a legitimate apology or any compensation or taken any responsibility. Their only intention is to make money but not customer satisfaction. I am very much disappointed.
翻译:我花了一个小时买票进园;排队等了好几个小时,每个景点至少要花一两个小时。一天不可能玩完一个公园。蒂安娜河湾探险的工作人员最差劲。他们根本不提醒任何人注意丢失的物品(比如眼镜、帽子等等)。我的帽子飞了起来,我立刻注意到了,但他们却说“他们无法检查,它已经沉到水下了”。他们怎么可能不检查就知道它是不是沉到水下了呢?他们让我去失物招领处报失,我已经报了。这又是一次糟糕的经历。等了我两周,他们才回复“抱歉”,尽管他们没有做出任何合理的道歉或赔偿,也没有承担任何责任。他们唯一的目的就是赚钱,而不是让客户满意。我非常失望。