点评:We were excited to visit but left very disappointed. One of the T-Rex Safari headsets and the pilot phones weren’t working. Half of the upstairs was closed for construction, and the “Florida’s Changing Sea Level” exhibit was down. The kids’ coloring area had no paper. They didn’t even have paper to dry your hands in the ladies bathroom.
There’s no clear sign at the entrance to wash hands before the stingray tank, and we were immediately scolded by a staff member—despite the signs only being on the sides of the tank, not visible from the approach. With an excited child, it felt unnecessarily harsh.
We spent over $60 for one child and two adults, and it simply wasn’t worth it. This place has a lot of potential, but right now it feels like no one is taking ownership of the guest experience. Please do better…families want to love this place.
翻译:我们本来很兴奋能去参观,但离开时却非常失望。霸王龙探险队的一个耳机和飞行员电话都坏了。楼上有一半区域因施工而关闭,“佛罗里达海平面变化”展览也停业了。儿童涂色区没有纸。女洗手间甚至连擦手的纸都没有。
入口处没有明确的标识,要求在进入黄貂鱼缸前洗手,我们立刻被工作人员训斥了一顿——尽管标识只在缸壁上,从入口处根本看不到。带着一个兴奋的孩子,感觉这太过分了。
我们为一个孩子和两个成人花了60多美元,这根本不值得。这个地方很有潜力,但现在感觉没有人真正重视游客的体验。请改进……家庭游客都想爱上这个地方。