点评:The garden centre itself is well set out the staff are friendly and very helpful. We received great help and knowledge from first of all Jim on the tel and then I think Mark in the shop. Great staff. However I felt duped into getting a loyalty card I assumed wrongly that the loyalty card would be free as in any other place Burley Dam The Lever Garden centre Carr farm etc. Also most supermarkets the loyalty card is free even John Lewis. My eye sight it not great, I am elderly and I did not realise until the end of the transaction that I had to pay for the card. £12 not sure I will get value for money. There was a queue at the till with people behind me children waiting for eggs etc. So I just paid up as I was too embarrassed to do otherwise. But felt I was duped. So beware if they encourage you to take their loyalty card you do have to pay. Dont think this is good practice.
翻译:这家花园中心本身布局合理,员工友好热情,乐于助人。我们首先从电话客服Jim那里得到了很多帮助和专业知识,后来在店里遇到Mark,感觉也一样。员工都很棒。然而,我感觉自己被骗办了会员卡,我错误地以为会员卡是免费的,就像其他地方一样,比如Burley Dam、The Lever Garden Centre、Carr Farm等等。而且大多数超市的会员卡也是免费的,甚至包括John Lewis。我的视力不太好,年纪也大了,直到结账结束我才意识到还要付钱办卡。12英镑,我不确定这钱花得值不值。收银台后面排着长队,还有孩子在等着买鸡蛋之类的东西。我不好意思不付钱,只好付了。但我感觉自己被骗了。所以要小心,如果他们极力推荐你办会员卡,你肯定是要付钱的。我觉得这种做法不太好。