点评:Awful experience. Nearly everything we needed for the rental had an issue. Mostly the boat fleet is old and dated. Radios do not work any longer, engine and rudder issues. We reported hearing engine noise while on the water, this was disregarded. Moments later the boat died in the water. Help was sent. This crew member stated it is a common issue on the boat we had rented and was resolved. Not feeling comfortable traveling with my family, we went back to the location. Owner Greg said he did not care to hear about the issues on the boat and stated he would not be doing anything to resolve the issue. Never met a business owner that cared less about their customers. This was our third year in a row - no prior problems. With how this was handled will not return. There are other places to rent a boat and when out on the water you should expect functioning equipment. Engine failures should not be ignored.
翻译:糟糕的经历。我们租的几乎所有东西都出了问题。主要是船队老旧过时。收音机不能用了,发动机和舵也出了问题。我们报告了在水上听到发动机噪音,但被忽视了。不一会儿,船就沉到水里了。救援人员赶来。这名船员说这是我们租的船的常见问题,已经解决了。因为和家人一起旅行不舒服,我们又回到了原地。船主格雷格说他不想听到船上的问题,并表示他不会做任何事情来解决这个问题。我从未见过如此不关心客户的企业主。这是我们连续第三年租船——之前没有出现过问题。以这样的处理方式,我以后不会再租船了。还有其他地方可以租船,在水上时,设备应该能够正常运转。发动机故障不容忽视。