旅行
账户
Tripadvisor用户
Won't be back
希腊城的点评
点评：This was one of the worst Hotels I have ever stayed at.
The Pros:
Great Location, Valet for Hotel Guest
The Cons
1. Check-in
It was 3 workers at the desk looking down they looked up saw us waiting and looked back down never said Hi or I will be with you shortly. I get checked in nothing was explained, (nothing about Wi-Fi or that they don't clean the rooms)
Bellhop helps us to the room, we get to the room it is footprints on the bedspread, stuff all over the floor and countertops in bathroom dirty. Bellhop takes pictures puts luggage back on cart and we go back downstairs for new room. Same lady who helped us gives us a new room and stated, " Hope this room is clean if not come back downstairs" We go to the 2nd room and same thing its dirty.
We go back downstairs, and this time ask to speak to a Manger who gave us a new room and $50 credit. We get to the room it's clean but the safe is not cleared out from prior guest and the Toilet is not flushing correctly. (both issues got corrected that day)
The 2nd day we are back we come back, and room is not clean we called front desk and inquired, and we were told at that time they do not clean rooms everyday (Even though you are charged a daily amenity fee) The toilet is not working again, the Safe is stuck. I asked for the Manager and was told it's a line at the desk and I would have to wait. Someone did bring towels up even though they were damp.
Manager called me back; I started address my concerns and she stated well a manager gave you a comp yesterday. I had to stop her to tell her that was for the problems yesterday we have a whole set of problems today, and I was not trying to get any money back or anything comp, I was highly disappointed in the service that I had received. And wanted the service that I paid for.
The Pros:
Great Location, Valet for Hotel Guest
The Cons
1. Check-in
It was 3 workers at the desk looking down they looked up saw us waiting and looked back down never said Hi or I will be with you shortly. I get checked in nothing was explained, (nothing about Wi-Fi or that they don't clean the rooms)
Bellhop helps us to the room, we get to the room it is footprints on the bedspread, stuff all over the floor and countertops in bathroom dirty. Bellhop takes pictures puts luggage back on cart and we go back downstairs for new room. Same lady who helped us gives us a new room and stated, " Hope this room is clean if not come back downstairs" We go to the 2nd room and same thing its dirty.
We go back downstairs, and this time ask to speak to a Manger who gave us a new room and $50 credit. We get to the room it's clean but the safe is not cleared out from prior guest and the Toilet is not flushing correctly. (both issues got corrected that day)
The 2nd day we are back we come back, and room is not clean we called front desk and inquired, and we were told at that time they do not clean rooms everyday (Even though you are charged a daily amenity fee) The toilet is not working again, the Safe is stuck. I asked for the Manager and was told it's a line at the desk and I would have to wait. Someone did bring towels up even though they were damp.
Manager called me back; I started address my concerns and she stated well a manager gave you a comp yesterday. I had to stop her to tell her that was for the problems yesterday we have a whole set of problems today, and I was not trying to get any money back or anything comp, I was highly disappointed in the service that I had received. And wanted the service that I paid for.
翻译：这是我住过的最差的酒店之一。
优点：
位置优越，代客泊车
缺点
1. 办理登机手续
前台的 3 名工作人员低头看着我们，他们抬头看到我们在等待，然后又低下头，从来没有打过招呼，否则我很快就会和你在一起。我办理入住手续时没有任何解释（没有任何关于 Wi-Fi 或他们不打扫房间的信息）
服务生帮我们到了房间，我们到了房间，床罩上有脚印，地板上到处都是东西，浴室的台面也很脏。服务员拍了张照片，把行李放回手推车上，我们回到楼下的新房间。帮助我们的那位女士给了我们一个新房间，并说：“如果不回到楼下，希望这个房间是干净的”我们去了第二个房间，同样的东西很脏。
我们回到楼下，这次要求与经理交谈，他给了我们一个新房间和 50 美元的积分。我们到达的房间很干净，但是之前的客人的保险箱没有清理干净，而且厕所冲水不正确。 （这两个问题当天都得到了纠正）
第二天我们回来，我们回来了，房间不干净，我们打电话给前台询问，当时我们被告知他们不会每天打扫房间（即使您每天收取设施费），厕所也没有再次工作时，保险箱卡住了。我向经理询问，并被告知前台正在排队，我必须等待。有人确实把毛巾拿了过来，尽管毛巾是湿的。
经理给我回了电话；我开始解决我的担忧，她说得很好，经理昨天给了你一份补偿。我不得不阻止她告诉她，这是因为昨天的问题，今天我们遇到了一系列问题，我并不是想拿回任何钱或任何补偿，我对我收到的服务感到非常失望。并想要我付费的服务。
优点：
位置优越，代客泊车
缺点
1. 办理登机手续
前台的 3 名工作人员低头看着我们，他们抬头看到我们在等待，然后又低下头，从来没有打过招呼，否则我很快就会和你在一起。我办理入住手续时没有任何解释（没有任何关于 Wi-Fi 或他们不打扫房间的信息）
服务生帮我们到了房间，我们到了房间，床罩上有脚印，地板上到处都是东西，浴室的台面也很脏。服务员拍了张照片，把行李放回手推车上，我们回到楼下的新房间。帮助我们的那位女士给了我们一个新房间，并说：“如果不回到楼下，希望这个房间是干净的”我们去了第二个房间，同样的东西很脏。
我们回到楼下，这次要求与经理交谈，他给了我们一个新房间和 50 美元的积分。我们到达的房间很干净，但是之前的客人的保险箱没有清理干净，而且厕所冲水不正确。 （这两个问题当天都得到了纠正）
第二天我们回来，我们回来了，房间不干净，我们打电话给前台询问，当时我们被告知他们不会每天打扫房间（即使您每天收取设施费），厕所也没有再次工作时，保险箱卡住了。我向经理询问，并被告知前台正在排队，我必须等待。有人确实把毛巾拿了过来，尽管毛巾是湿的。
经理给我回了电话；我开始解决我的担忧，她说得很好，经理昨天给了你一份补偿。我不得不阻止她告诉她，这是因为昨天的问题，今天我们遇到了一系列问题，我并不是想拿回任何钱或任何补偿，我对我收到的服务感到非常失望。并想要我付费的服务。
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