点评:We booked this bioluminescence kayaking tour with high hopes, but unfortunately, it turned out to be a huge disappointment. First off, we tried to cancel after hearing that several other tour companies were giving their guests the option to cancel due to poor conditions there was only a 1–10% chance of seeing any bioluminescence that night. Those companies were upfront and honest. Ours? Not at all. When we called, they refused to offer the same option or even acknowledge the conditions. It felt like they just wanted to make money, regardless of whether guests got what they paid for.
As for the tour itself, we didn’t see a single bit of bioluminescence, not even a flicker. It ended up just being a crowded night kayaking trip with about 20 people, constantly bumping into each other in the dark. Definitely not the magical experience they promote or that we were expecting.
I wish we had gone with a company that was more transparent and customer-focused. Save yourself the time and money, check the bioluminescence forecast and book with a company that’s honest about the experience you’re likely to get.
翻译:我们满怀希望地预订了这次生物发光皮划艇之旅,但不幸的是,结果却令人大失所望。首先,我们试图取消行程,因为听说其他几家旅行社允许客人取消行程,理由是当晚天气恶劣,只有1-10%的几率能看到生物发光。那些公司坦诚相待,而我们的呢?完全不承认。我们打电话联系他们时,他们拒绝提供同样的选项,甚至不承认这些条件。感觉他们只想赚钱,不管客人是否得到了他们所支付的服务。
至于行程本身,我们一点生物发光都没看到,甚至连一丝闪烁都没有。最终,我们只是参加了一次拥挤的夜间皮划艇之旅,大约20个人,在黑暗中不断互相碰撞。这绝对不是他们宣传的神奇体验,也不是我们期待的那种。
我希望我们选择一家更透明、更以客户为中心的公司。节省您的时间和金钱,查看生物发光预测并向一家对您可能获得的体验诚实的公司预订。